Senior BPM Application Support Expert

6 days ago


Chennai, Tamil Nadu, India Coforge Full time
Company Overview

Coforge is a global IT services company that helps businesses navigate the digital transformation landscape. Our mission is to empower our clients to achieve their goals through innovative technology solutions and exceptional service.

About the Job

We are seeking a senior-level BPM application support expert to join our team. In this role, you will be responsible for ensuring the smooth operation of our Appian applications and supporting the development of new solutions. Your expertise should include experience in Appian application support, BPM-based solution development, and system integration.

Responsibilities

Your key responsibilities will include:
  • Leading application support engagements and monitoring progress.
  • Reporting metrics and ensuring application performance and availability.
  • Working on system integration, mobile applications, portal applications, and extended interface development using the Appian suite.
  • Developing and maintaining high-quality Appian applications.
  • Collaborating with cross-functional teams to identify and resolve technical issues.


Requirements

To succeed in this role, you must have:
  • Appian Level 2 (or above) certification.
  • Hands-on expertise in production application support, incident management, problem management, and Appian development.
  • A strong understanding of Appian architecture, best practices, and BPMN standards.
  • Experience in Appian plug-in development, system integrations, and production support for both in-house and cloud-hosted environments.
  • Proficiency in relational database management systems, data modeling, database design, and Structured Query Language (SQL).
  • Strong problem-solving, design, and communication skills (both verbal and written).
  • Effective stakeholder management capabilities.

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