Business Development Liaison

5 days ago


Chennai, Tamil Nadu, India TMI NETWORK Full time
Unlock Customer Potential with Our Relationship Manager Role

At TMI Network, we're seeking a skilled Relationship Manager to join our team. This key role involves developing and maintaining strong relationships with our clients, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Customer Needs Assessment: Understand customer requirements and create tailored plans to address them.
  • Relationship Cultivation: Identify and engage with key staff in client companies to foster profitable relationships.
  • Conflict Resolution: Swiftly and effectively resolve customer complaints.
  • Upselling and Cross-Selling: Identify opportunities and forward them to the sales team for growth.
  • Process Improvement: Promote high-quality sales, supply, and customer service processes.
  • Customer Retention: Aim to preserve customers and renew contracts.
  • Relationship Establishment: Approach potential customers to establish relationships.
  • Competitor Analysis: Gain a solid understanding of competitors.

As a Relationship Manager at TMI Network, you'll have the opportunity to make a real impact on our clients' success. If you're a strategic thinker with excellent communication skills, we'd love to hear from you.



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