Cybersecurity Operations Manager

5 days ago


Bengaluru, Karnataka, India Palo Alto Networks Full time
Job Overview

Palo Alto Networks is a leading cybersecurity company that requires an experienced Cybersecurity Operations Manager to lead our technical support team.

About the Role

This role involves overseeing the daily operations of a team of Technical Support Engineers, ensuring they have the resources and processes necessary for successful performance. The ideal candidate will provide mentorship and direction to their team to deliver on company goals and objectives while improving response times and resolution rates.

Responsibilities:
  • Lead daily operations of a team of Technical Support Engineers in line with company goals and objectives
  • Ensure engineers have the resources and processes necessary for successful and sustained performance
  • Provide mentorship and direction to your team to deliver on company goals and objectives and improve response time and resolve time objectives
  • Directly provide and ensure appropriate technical and soft skills training and mentoring
  • Set team goals in-line with overall company goals, while reflecting specific goals for direct reports that roll up into the larger organization objectives
  • Perform annual reviews of all direct reports, providing guidance and continuous mentorship for reports to exceed expectations
  • Assist your team in solving customer issues, prioritize issues, negotiate customer priorities, and set expectations
Requirements

We are looking for a seasoned professional with experience in leading Technical Support Engineers teams, people management, and superior project management skills. Demonstrated ability to effectively manage escalations of complex problems, prioritize a demanding workload, delegate appropriately, and deliver results under pressure is essential.

The ideal candidate will also possess validated leadership skills including effective oral and written communication, performance management, issue/conflict resolution, negotiation, motivating others, forecasting, and planning. Knowledge of Network Security (Routers, Switches, firewalls, VPN routers - Checkpoint, Juniper (Netscreen), Fortinet, Cisco) is desirable, as well as Enterprise support and service delivery experience.

What We Offer

Palo Alto Networks offers a competitive salary of $120,000 - $180,000 per year, depending on location and experience. This role is based in a dynamic office environment where you will work closely with our dedicated team members to achieve our mission of protecting the digital way of life.



  • Bengaluru, Karnataka, India AUJAS CYBERSECURITY LIMITED Full time

    Aujas Cybersecurity Limited is a leading advisory and advanced cybersecurity services firm with presence in APAC, North America and EMEA regions.We provide cutting-edge solutions for security testing, cloud security, DevSecOps, Identity and Access Management (IDAM), data privacy, threat hunting, Security Operations Centre (SOC) and security engineering.Our...


  • Bengaluru, Karnataka, India Aujas Cybersecurity Full time

    Job DescriptionWe are seeking a highly skilled Cybersecurity Solutions Architect to join our team at Aujas Cybersecurity. This individual will play a strategic role in driving IAM project delivery, presales activities, customer success, and business development.About Aujas CybersecurityAujas Cybersecurity is an enterprise security service provider for...


  • Bengaluru, Karnataka, India AUJAS CYBERSECURITY LIMITED Full time

    Aujas Cybersecurity Limited is a leading specialist advisory and advanced cybersecurity services firm with presence in major regions worldwide.We provide cutting-edge solutions for security testing, cloud security, DevSecOps, identity and access management, data privacy, threat hunting, security operations centers, and security engineering.Our esteemed...


  • Bengaluru, Karnataka, India AUJAS CYBERSECURITY LIMITED Full time

    Cybersecurity Identity Expert Sought!AUJAS CYBERSECURITY LIMITED is seeking a highly skilled Ping Directory Specialist to join our team. In this role, you will be responsible for designing and implementing identity management solutions using the Ping Directory Suite. The ideal candidate will have strong understanding of LDAP and directory services,...


  • Bengaluru, Karnataka, India AUJAS CYBERSECURITY LIMITED Full time

    Job OverviewWe are seeking a Cybersecurity Solutions Engineer to join our team at AUJAS CYBERSECURITY LIMITED. This role requires a strong technical background in identity security and a proven track record of implementing successful identity management systems.Key Responsibilities:Design and implement secure identity management systems using Ping Directory...


  • Bengaluru, Karnataka, India MNR Solutions Private Limited Full time

    MNR Solutions Private Limited seeks an experienced Cybersecurity Operations Manager to lead its Security Operations Team. This role is ideal for a skilled professional with 6-8 years of experience in SOC operations, incident response, threat and vulnerability management.Salary: ₹1200000 - ₹1500000 per annumAbout the JobWe are looking for a seasoned...


  • Bengaluru, Karnataka, India AUJAS CYBERSECURITY LIMITED Full time

    Job DescriptionWe are seeking a highly skilled Cybersecurity Identity Solutions Engineer to join our team at Aujas Cybersecurity Limited.About the RoleThis is an exciting opportunity for a seasoned professional with extensive experience in identity management, specifically Ping Directory Suite.The successful candidate will be responsible for administering...


  • Bengaluru, Karnataka, India Talent500 Full time

    About the RoleWe are seeking an experienced Cybersecurity Operations Director to join our team at Talent500.As a key member of our cybersecurity team, you will be responsible for leading our 24/7 SOC operations, managing technology and people, and performing threat detection, assessment, and mitigation efforts.


  • Bengaluru, Karnataka, India Talent500 Full time

    About Talent500:Talent500 is a leading provider of top talent in the financial services industry. We pride ourselves on our extensive network and expertise in identifying exceptional professionals.Our team works closely with clients to understand their unique needs and deliver tailored solutions that meet their requirements.We strive to be the most trusted...


  • Bengaluru, Karnataka, India HGS - Hinduja Global Solutions Full time

    About HGSHGS - Hinduja Global Solutions is a leading provider of business process management and technology services. Our company values innovation, quality, and customer satisfaction.Job DescriptionWe are seeking a seasoned Cybersecurity Operations Lead to join our team. As a key member of our security operations center, you will be responsible for leading...


  • Bengaluru, Karnataka, India MNR Solutions Private Limited Full time

    Cybersecurity Operations LeadWe are seeking an experienced Cybersecurity Operations Lead to join our team at MNR Solutions Private Limited. The successful candidate will be responsible for leading the security operations team and overseeing the implementation of security policies and procedures.Key Responsibilities:Manage and guide a team of senior and...


  • Bengaluru, Karnataka, India Mitsogo Full time

    About Mitsogo:We are a global leader in enterprise software and cybersecurity solutions, driven by innovation and excellence. Our Hexnode division empowers organizations to manage and secure their digital environments across over 100 countries.Job Overview:We seek an experienced Senior Manager of Technical Support to lead our support operations in Bangalore....


  • Bengaluru, Karnataka, India HGS - Hinduja Global Solutions Full time

    Job SummaryWe are seeking an experienced Cybersecurity Operations Lead to join our team at HGS - Hinduja Global Solutions. As a key member of our security operations center, you will be responsible for leading initiatives to improve our organization's security posture and capabilities.About the RoleThis is a leadership position that requires strong technical...


  • Bengaluru, Karnataka, India AUJAS CYBERSECURITY LIMITED Full time

    About the RoleWe are seeking a seasoned Cybersecurity Consultant to lead our Identity and Access Management (IAM) practice, driving project delivery, presales activities, customer success, and business development.This individual will serve as a key leader within the IAM practice, managing end-to-end solutions for clients while supporting growth and building...


  • Bengaluru, Karnataka, India HGS Full time

    About This RoleAt HGS, we are seeking an experienced Chief Cybersecurity Operations Strategist to join our team. In this key role, you will lead initiatives to enhance our security operations capabilities, focusing on threat detection, incident response, automation, and overall security posture.Key ResponsibilitiesEnhancing Security Operations Capabilities:...


  • Bengaluru, Karnataka, India Synechron Full time

    About the RoleWe are seeking a skilled Senior Data Engineer with a strong focus on building data streaming pipelines and a DevSecOps mindset. As a Cybersecurity Operations Engineer at Synechron, you will be responsible for designing, implementing, and maintaining secure data processing systems that meet the highest standards of security and compliance.


  • Bengaluru, Karnataka, India Kapalins CyberSecurity Full time

    About the RoleWe are seeking an experienced E2E SAP PS Project Manager to join our team. As a project manager, you will be responsible for managing complex projects from start to finish, ensuring timely delivery and high-quality results.Key ResponsibilitiesManage complex projects from start to finishDevelop project plans and ensure timely deliveryCollaborate...


  • Bengaluru, Karnataka, India Harman International Full time

    Job SummaryWe are seeking a highly skilled Senior Cybersecurity Operations Specialist to join our team at Harman International. This is an exciting opportunity for a seasoned professional with extensive experience in cybersecurity operations to play a key role in protecting our IT assets and data.About the Role:The successful candidate will be responsible...


  • Bengaluru, Karnataka, India arintra Full time

    About the RoleWe are seeking a skilled Cybersecurity Operations Specialist to join our team at Arintra. This is an exciting opportunity for someone who is passionate about ensuring the security and reliability of our systems.Key ResponsibilitiesAs a Cybersecurity Operations Specialist, you will be responsible for identifying technical problems and developing...


  • Bengaluru, Karnataka, India Flexera Full time

    Flexera is a leading technology company that provides innovative solutions for IT asset management and security. Our team is dedicated to delivering exceptional results, and we're seeking an experienced Cybersecurity Operations Team Lead to join our ranks.About FlexeraWe help businesses right-size their IT assets, reduce risk, and maximize ROI. With a proven...