Firewall Engineer Specialist
2 weeks ago
About the Role
Genpact is seeking a skilled Firewall Engineer to join our team. As a Firewall Engineer, you will play a crucial role in designing and implementing network security solutions that protect our clients' sensitive data.
Key Responsibilities
- Configuring firewalls to maximize network efficiency and security
- Maximizing network performance through ongoing monitoring and troubleshooting
- Providing critical thinking to sophisticated problems in a 24/7, critical network environment
- Process, monitor and prioritize trouble tickets
- Automate tasks that should be automated
- Provide support and administration of customer firewalls and security appliances
- Arranging scheduled upgrades
- Investigating faults in the network
- Reporting network status to key stakeholders
- Troubleshoots network problems
- IP address auditing
Qualifications
- Network fundamentals – TCP / IP
- Experience in supporting Juniper SRX, Palo Alto, FortiGATE and ASA
- Knowledge on ITIL procedures
Preferred Qualifications
- Bachelor's degree in IS, Computer Science, MIS Management, or related field, or equivalent combination of education and experience needed
- Relevant years of experience as a Major/Critical Incident Manager
- Should have knowledge of Network/Servers/Telephony/Cloud
- ITIL Trained, Tested and Certified
- Working Experience of Service Now (Ticketing tool)
- Excellent English communication skills (written and oral), with experience interacting with all levels of management both within Company and Customer organizations
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