Expert Salesforce Solutions Architect

1 month ago

Mumbai, Maharashtra, India Freelancerprox Full time

Freelancerprox seeks an experienced Senior Salesforce Administrator to join our team. The ideal candidate will have a strong background in Salesforce administration and development, with a proven track record in complex flow design and automation.

Job Description:

  • Serve as a senior system administrator for the Salesforce environment with 100+ users, ensuring optimal system performance, scalability, and adaptability across the team.
  • Design and build complex Salesforce flows and automation processes, leveraging best practices to streamline business operations and enhance user productivity.
  • Work with Lightning Web Components (LWC), adapting and customizing components to meet specific business needs and improving user interfaces and experiences.
  • Review and make minor code changes, ensuring seamless integration and functionality, while collaborating with developers for more complex coding needs.
  • Handle all advanced administrative functions, including but not limited to: user account maintenance, reports and dashboards, workflows, data management, and other routine tasks.
  • Manage all support requests and users' administrative needs, providing advanced training and guidance as necessary to enhance user adoption and efficiency.
  • Complete regular internal system audits and prepare for upgrades, ensuring system integrity and compliance with the latest Salesforce releases.
  • Identify and implement opportunities for application optimization, integration, redesign, or development, with a keen focus on incorporating AI into the roadmap.
  • Maintain system security, including advanced sharing rules, security levels, and data protection protocols.
  • Develop and maintain comprehensive system documentation, including Salesforce policies, procedures, and customizations.
  • Lead and document ongoing Salesforce customization and integration projects, ensuring alignment with business objectives.
  • Make strategic recommendations to management and clients regarding implementations and system enhancements as appropriate.
  • Act as the subject matter expert on Salesforce, staying up-to-date on the latest features, best practices, and emerging technologies.
  • Design, implement, and manage complex integrations between Salesforce and other enterprise applications, including telephony and custom-built solutions.

Requirements:

  • Minimum 4 years of experience in Salesforce administration and development, with a proven track record in complex flow design and automation.
  • Advanced Salesforce certifications required, such as Salesforce Certified Advanced Administrator, Salesforce Certified Platform App Builder, or Salesforce Certified Platform Developer I.
  • Strong analytical and problem-solving skills, with the ability to manage and prioritize multiple complex projects simultaneously in a fast-paced environment.
  • Excellent communication skills, both written and verbal, with the ability to effectively lead training sessions, document processes, and support users at all levels.
  • Detail-oriented with a commitment to maintaining the highest standards of system security, data integrity, and compliance.
  • Demonstrated ability to lead and mentor junior administrators and other team members, fostering a collaborative and growth-oriented environment.
  • Up-to-date knowledge of Salesforce's latest features, best practices, and industry trends, with a continuous improvement mindset.

Estimated Salary:$120,000 - $150,000 per year, depending on location and experience.

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