Documentation Specialist

2 weeks ago

Hyderabad, Telangana, India beBeeDocumentation Full time ₹ 17,74,141 - ₹ 24,38,414
Job Title: Documentation Specialist

About the Role:

This is an exciting opportunity for a highly skilled professional to join our team as a Documentation Specialist. In this role, you will be responsible for managing the delivery of assigned tasks for the implementation and development of DocuSign CLM projects across the enterprise.

The ideal candidate will have experience in configuration, customization, and administration using DocuSign CLM and provide ongoing technical support of the production & sandbox environments.

  • Main Responsibilities:
  • Perform administration, configuration, and customization as per requirements on the DocuSign CLM platform related to Forms, Templates, Clause library, Approvals, and Workflows.
  • Perform assigned project tasks, change requests, enhancements, and bug fixes, based on User Stories through Build, QA, UAT, and Deployment, while ensuring minimal post-go-live issues.
  • Understand data flows across CRM, CPQ & Contract Life cycle Mgmt. systems and processes within these business systems.
  • Work closely with the Docusign CLM & Insight product owners and Scrum Master to provide technical development, administration, and maintenance with respect to Docusign CLM & Insights.
  • Work closely with UAT Team to define and execute functional, regression, unit, and user acceptance testing.
  • Provide ongoing troubleshooting of incidents, partner with 3rd-party consultants and Dev resources to address issues and raise data quality concerns as necessary.

Requirements:

  • At least 5 years of relevant experience required.
  • University/College Degree preferred.
  • DocuSign CLM certification preferred.
  • Salesforce CRM Certifications preferred.
  • Agile Certifications.

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