
Store Operations Director
5 days ago
About the Role:
We are seeking a highly skilled and experienced leader to oversee store operations in Bangalore, ensuring smooth daily functions while delivering exceptional customer experiences.
Key Responsibilities:
- Lead and manage store operations to optimize efficiency
- Maintain high-quality standards in overall brand experience
- Recruit, train, and manage a high-performing team across different functions
- Ensure top-tier customer service and create an engaging atmosphere
- Control operational costs, improve margins, and ensure profitability
- Implement best practices, SOPs, and technology for seamless workflow
Requirements:
- 5+ years of experience in cafe/restaurant operations
- Proven ability to launch and manage premium outlets
- Process-driven leader with excellent people management and leadership skills
- Hands-on and proactive with problem-solving abilities
- Experience with premium or lifestyle-driven brands
Bonus Skills:
- Past travel experience
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