Linux Infrastructure Specialist

2 weeks ago


Bengaluru, Karnataka, India RELIX HR Consulting Pvt Ltd - Recruitment Partner for Excellence Full time

At RELIX HR Consulting Pvt Ltd - Recruitment Partner for Excellence, we seek a skilled Linux Specialist to join our team. Key responsibilities include:

  • Minimum 5 years of experience in Linux, including installation, configuration, troubleshooting, and administration of all flavors of Linux.
  • Expertise in Linux vulnerability assessment and mitigation, with knowledge of patch deployment solutions such as Redhat Satellite and Oracle Linux Ksplice.
  • Working knowledge of Redhat and Oracle Enterprise Linux, with skills in troubleshooting networking issues.
  • Strong understanding of Cluster Services and Oracle RAC clusters.
  • Good knowledge of SAN technologies and converged solutions.
  • Expertise in HP Servers Blade, Rackmount, and Virtual Connect OS/patch/security update/management.
  • Disaster Recovery planning and conducting DR tests, as well as responsible for Standard Operating procedures issuance to incident management team.
  • Prepare Service delivery reports and participate in customer meetings.
  • Routine Performance Analysis, Capacity analysis, security audit analysis reports to customer for necessary planned changes.
  • HPE Service Guard cluster on RHEL.
  • Resolve customer's issues via the telephone, email, or remote sessions.
  • Reproducing issues in-house and responding back in a timely manner.
  • Regular follow-ups with customers with recommendations, updates, and action plans.
  • Identify and escalate issues in a timely manner to vendor according to Standard Operating Procedures.
  • Maintain quality on case documentation, SLA timeframes, and operational metrics.
  • Perform within the Productivity Measure of the team.
  • Incident Management: Resolve single and cross-technology incidents independently.
  • Project Management: Participate, propose, and/or lead customer and internal projects across technology customers, including Knowledge Transfer (KT) and Transition.
  • Create Standard Operating Procedure (SOP). Excellent written and verbal communication skills.
  • Commitment to deliver high-quality product and solution support.
  • Must achieve excellent customer satisfaction.
  • Take ownership and work with high productivity and efficiency.


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