Mortgage Loan Processing Manager

4 weeks ago


Bengaluru, Karnataka, India INDECOMM Full time

Job Overview

We are seeking a detail-oriented and customer-focused Lead Associate to manage mortgage loan files and facilitate complete application submissions for clients. Strong communication and stakeholder management skills are essential for success in this role.

Key Responsibilities

  • Oversee loan intake and review documents for completeness, ensuring they meet minimum underwriting submission requirements.
  • Collaborate with Mortgage Loan Officers (MLO) to communicate any required documents and coordinate with clients for pending documentation.
  • Ensure completion of all third-party orders, including title document orders, appraisals, credit reports, asset and income reviews, and additional documentation requirements.
  • Identify and document all components necessary for a comprehensive loan package.
  • Maintain accurate reports as per established standards.
  • Stay abreast of industry standards and guidelines.
  • Meet daily targets and all Service Level Agreements (SLAs) as communicated.

Requirements

  • Bachelor's degree in any discipline.
  • Minimum 2 years of experience in Processing.
  • Proficient in multiple Loan Origination Systems (LOS) and adept at interpreting various Automated Underwriting System (AUS) reports.
  • Prior experience in client handling and interaction.
  • Thorough understanding of Conventional and Government loan guidelines.
  • Familiarity with process documentation requirements.
  • Knowledge of fraud detection related to processing documentation.
  • Understanding of US federal and state regulations of compliance.
  • Ability to review all components required for Processing review.
  • Effective communication and stakeholder management skills.
  • Strong aptitude in mathematics and excellent time management.
  • Detail-oriented with a knack for problem-solving and handling escalations.
  • Proficient in verbal and written communication.
  • Excellent presentation skills.
  • Competency in MS Office applications.
  • Will to work night shifts.


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