Support Specialist
4 hours ago
The ideal candidate will thrive in a fast-paced, dynamic work environment and be able to think critically, manage competing priorities, and remain calm and effective under pressure.
Key Responsibilities:- Act as a front-line responder within the support team, resolving incidents and service requests raised by users.
- Take full ownership of assigned incidents, problems, and service requests in ServiceDesk Plus, ensuring timely acknowledgment, regular updates, and resolution within SLA targets.
- Maintain and manage Problem tickets in line with the problem management process, ensuring accurate documentation and resolution tracking.
- Ensure all support guides, knowledge articles, and training materials are regularly updated and reflect the latest system functionality and processes.
- Develop and maintain deep functional knowledge of our bespoke trading application, acting as a subject matter expert for users and internal teams.
- Provide consistent, high-quality daily support to users across multiple departments and locations.
- Collaborate with the Head of Support to identify and implement process improvements, automation opportunities, and self-service capabilities that reduce support volume.
- Support ad hoc business tasks and initiatives aligned with the goals of the Support function.
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IT Support Specialist
7 days ago
Aurangabad, Maharashtra, India beBeeITSupport Full time ₹ 4,00,000 - ₹ 8,00,000Welcome to our comprehensive travel solutions, a partner for all your needs. We specialize in delivering competitive travel tickets, streamlined visa assistance, and reliable transfers.Role DescriptionThis is a full-time remote role for an IT Support Specialist. The specialist will provide technical support, manage desktop computers, troubleshoot issues,...
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IT Support Specialist
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Aurangabad, Maharashtra, India beBeeInformation Full time ₹ 8,00,000 - ₹ 12,00,000We are seeking a highly skilled IT Support Specialist to join our team.As an IT Support Specialist, you will be responsible for providing technical support and troubleshooting desktop computers, printers, and performing computer repairs.The ideal candidate will have strong problem-solving and analytical skills, excellent verbal and written communication...
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AV Support Specialist
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Aurangabad, Maharashtra, India beBeeSupport Full time ₹ 15,00,000 - ₹ 17,00,000Remote Support SpecialistThis is a great opportunity to join our team as a Remote Support Specialist. As a key member of the support team, you will play a critical role in delivering high-quality technical assistance to customers worldwide.
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IT Support Specialist
1 week ago
Aurangabad, Maharashtra, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000Job SummaryWe are seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing timely and effective technical support to our global employees.Key Responsibilities:Ensure operational and technical support for personal computers and troubleshooting of all domestic computer hardware and software...
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Technical Support Specialist
4 hours ago
Aurangabad, Maharashtra, India beBeeHelpdesk Full time ₹ 12,00,000 - ₹ 18,00,000Technical Support Specialist RoleWe are seeking a highly skilled Technical Support Specialist to join our growing IT team.This is an exciting opportunity to become an integral part of a rapidly expanding in-house IT organization, where you will play a key role in providing technical assistance and support to the wider business.Key Responsibilities...
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HR Support Specialist
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Aurangabad, Maharashtra, India beBeeHumanResources Full time ₹ 5,50,000 - ₹ 8,50,000HR Support SpecialistWe are seeking a detail-oriented and organized HR Support Specialist to support our day-to-day HR operations. The ideal candidate will possess proficiency in HR and HR Management, experience with HR Information Systems (HRIS) and benefits administration.Key Responsibilities:Maintain accurate employee records and administer...
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Operational Support Specialist
3 days ago
Aurangabad, Maharashtra, India beBeeOperational Full time ₹ 4,00,000 - ₹ 8,00,000Operational Support SpecialistThe Operational Support Specialist plays a vital role in ensuring the smooth functioning of daily operations. Their responsibilities include assisting in task coordination, maintaining accurate records and documentation, and facilitating effective communication among departments.Coordinate with various teams to optimize...
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Application Support Specialist
4 days ago
Aurangabad, Maharashtra, India beBeeApplicationSupport Full time ₹ 90,00,000 - ₹ 1,20,00,000Job Title: Application Support SpecialistAbout the Role:We are seeking a highly skilled and experienced application support specialist to join our team. As an application support specialist, you will play a critical role in ensuring the smooth operation of our applications and systems.Key Responsibilities:Monitor and troubleshoot application performance...
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Quality Support Specialist
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Aurangabad, Maharashtra, India beBeeQuality Full time ₹ 20,00,000 - ₹ 25,00,000Job Title: Quality Support SpecialistThis is a key role for any organization that requires a strong focus on quality management.The successful candidate will be responsible for assisting in the development, implementation, and maintenance of quality management systems in compliance with industry standards and regulatory requirements.Key responsibilities...
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Proactive IT Support Specialist
1 week ago
Aurangabad, Maharashtra, India beBeeIT Full time US$ 45,000 - US$ 65,000Role Summary:We are seeking a proactive IT Support Specialist to be the first point of contact for IT support requests.The role involves handling incoming incidents and service requests via phone, email, or ticketing tools, providing basic troubleshooting, and ensuring timely escalation when required.
