Senior OFSAA Solutions Specialist

2 weeks ago

Pune, Maharashtra, India beBeeTechnical Full time ₹ 19,99,999 - ₹ 29,99,999

About Oracle AVAS Team

Our team specializes in post-production support and implementation services for Oracle Financial Services Analytical Applications (OFSAA). We work with top banks and financial institutions worldwide, delivering scalable compliance and analytics solutions without disrupting their business processes.

We are looking for an experienced OFSAA L3 Support Analyst to take ownership of high-priority application incidents, provide technical leadership, and deliver permanent solutions for OFSAA implementations post go-live. The role requires strong hands-on experience in OFSAA, Oracle technologies, and production support.

  • Lead Root Cause Analysis (RCA) efforts to troubleshoot complex issues and implement corrective/preventive actions.
  • Analyze and resolve critical production issues by working across teams, including L1/L2/L3, development, and QA.
  • Maintain and contribute to documentation for known issues and troubleshooting procedures.
  • Support client interactions and audits related to production environment compliance.

Key Responsibilities:

  • Act as the primary escalation point for application incidents, especially Severity 1 issues.
  • Debug and monitor OFSAA batch processes, application logs, and backend services.
  • Design and verify deployment plans, including rollback and recovery strategies.
  • Enhance monitoring/alerting frameworks to improve system observability.
  • Participate in on-call rotations to support 24/7 system availability.

Requirements:

  • Bachelor's degree in Computer Science, IT, or a related field.
  • 5+ years of experience in L3 support for OFSAA or similar analytical products in the banking domain.
  • Proficiency in Oracle SQL, PL/SQL, performance tuning, and analytical functions.
  • Strong experience in data modelling concepts, debugging, and triaging technical issues.

Familiarity with incident management tools such as ServiceNow and My Oracle Support (MOS) is highly desirable.

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