Senior Manager, Operations

2 weeks ago

Jodhpur, Rajasthan, India beBeeLeadership Full time US$ 90,000 - US$ 1,09,000
Global Services Leader

We are seeking a highly experienced leader to join our Global Services team. In this role, you will be responsible for overseeing the operations of our global services division.

  • Develop and implement strategies to improve operational efficiency and reduce costs.
  • Lead cross-functional teams to drive business growth and innovation.
  • Collaborate with internal stakeholders to resolve complex issues and improve customer satisfaction.

Requirements:

  • Minimum 7 years of experience in leadership roles, preferably in BPO operations.
  • Proven track record of success in driving business growth and improving operational efficiency.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment and adapt to changing priorities.

Responsibilities:

  • Conflict Resolution: Develop and implement strategies to resolve disputes between individuals or groups.
  • Delegation: Assign tasks to team members while maintaining accountability.
  • Process Improvement: Drive improvements through data insights and automation.
  • Operational Efficiency: Optimize business processes to reduce costs and improve productivity.

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