Senior Project Coordinator
2 weeks ago
Project Manager - PMO Position at ZS
ZS is a dynamic management consulting and technology firm dedicated to transforming global healthcare and beyond. As a valued partner, we're passionate about empowering our people to drive impact through innovative solutions. As a Project Manager - PMO, you'll play a pivotal role in shaping our projects from start to finish, collaborating closely with our clients to deliver exceptional results.
Key Responsibilities:
- Manage the PMO team to ensure seamless client engagement delivery
- Coordinate regular team meetings between offshore and onshore teams
- Develop and guide individual team member goals and learning plans
- Facilitate new team member inductions, coordinating kick-off meetings and system access
- Coordinate and support administrative requirements for team events
PMO Activities:
- Own PMO processes and tools, including project charters, ticket management, issue management, and knowledge management
- Ensure high-quality deliverables from the PMO team
- Manage team member utilization through regular task tracking
- Coordinate with team members to track project process adherence and ensure 100% compliance with SLAs
- Facilitate regular project performance summaries (financials, utilization, SLA metrics)
- Oversee Program Risk Management, ensuring timely and accurate risk reporting
- Maintain SOP documents and ensure timely updates and version control
- Contribute to continuous improvement, leveraging internal and external assets in consensus with key stakeholders
Client Coordination:
- Collaborate with clients' admin/support groups to set up meetings and seminars
- Follow up with clients' PMO teams on PMO tool/process issues
- Work directly with clients' PMO teams to update and share performance summaries
Requirements:
- Graduate with 3+ years of experience in Project Management or an MBA with equivalent experience
- Organized and self-motivated
- Good knowledge of Project Management processes and tools
- Proficient in MS Excel, with working knowledge of PowerPoint and Word
- Good verbal and written communication, pleasing personality
- Customer-focused
- Good interpersonal skills
- High initiative and proactivity
- Prior experience with PMO for over 50 people is a plus
We Offer:
ZS provides a comprehensive total rewards package, including health and well-being, financial planning, annual leave, and personal growth and professional development opportunities. Our collaborative culture empowers you to thrive as an individual and global team member.
We're committed to giving our employees a flexible and connected way of working. A flexible ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week.
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