Senior Backup Engineer
2 weeks ago
As a Senior Backup Engineer, you will be responsible for the administration of TSM and Cobalt Iron platforms, ensuring the delivery of backup and recovery services to our banking sector client.
Your key responsibilities will include addressing escalated backup infrastructure investigations, mentoring and guiding more junior colleagues, and contributing to the systematic improvement of the environment.
You will also be involved in developing and defining lifecycling activities, such as hardware and software refreshes, to maintain the environment at target levels.
Additionally, you will be responsible for migration activities, implementing backup infrastructure components, developing content to support automation of backup workflows, and serving as an escalation point on and off shift to other members of the team.
Maintaining diligence around ITSM process and providing detailed documentation of operational procedures are paramount in this role.
Key Responsibilities- Provide exceptional backup services, prioritizing simplicity and enhancing the customer experience.
- Administer TSM and Cobalt Iron in a mixed environment of Unix, Linux, and Windows servers.
- Build and deploy backup infrastructure, including managing backup repositories.
- Demonstrate exceptional troubleshooting skills for backup, tape, and storage issues.
- Proficiently manage critical issues within the backup infrastructure, liaising across multiple technical towers as appropriate.
- Work independently and actively coach and develop peers, as well as participate in on-call rotations as required.
- Possess in-depth knowledge of TSM and Cobalt Iron, both through command line and GUI interfaces.
- Drive appropriate engagement and response from key vendors to ensure service levels for this environment.
- Adhere to established company processes, including change management, incident management, and problem management.
- Utilize automation tools for efficient backup processes.
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