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Business Operations Specialist
1 month ago
Job Summary
SMARTWORK IT SERVICES is seeking a skilled Business Analyst to join our team. This role involves working closely with stakeholders to identify business needs and develop solutions to address them.
Key Responsibilities:
- Elicit, analyze, and document business requirements and user needs.
- Conduct process analysis to identify areas for improvement and develop recommendations.
- Design and develop solutions in collaboration with technical teams.
- Ensure solutions are feasible, scalable, and aligned with business objectives.
- Analyze business data to support decision-making and generate reports to track performance.
- Facilitate stakeholder communication and act as a liaison between business units and technical teams.
- Develop and maintain detailed documentation and assist in testing and validation.
- Support change management initiatives and provide training as needed.
Requirements:
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal abilities.
- Ability to manage multiple projects and prioritize tasks effectively.
- Detail-oriented with a focus on accuracy and quality.