Serving Healthcare Members with Care

6 days ago


Alleppey, Kerala, India beBeeCustomerCare Full time ₹ 25,00,000 - ₹ 49,99,999
Customer Service Specialist Role Overview

As a Customer Service Specialist, you will be responsible for handling incoming calls and providing excellent customer service to healthcare plan members.

Key Responsibilities:

You will:

  • Respond to customer inquiries and resolve issues in a timely manner.
  • Communicate effectively with customers through verbal and written communication.
  • Work closely with the team to ensure seamless customer experiences.
Requirements:

To succeed in this role, you should have:

  • A minimum of 1 year of customer service experience.
  • Proficient English language skills.
  • Computer literacy and basic software applications.
Benefits:

We offer a comprehensive benefits package, including:

  • Support for your career development and growth opportunities.
  • An inclusive work environment that encourages collaboration and community involvement.
  • A global team of learners who share our values and strive for excellence.
  • A competitive compensation package.
About This Role:

As a Customer Service Specialist, you will report directly to the Team Lead and contribute to both customer satisfaction and team success. With access to extensive resources and training, you will have the tools needed to excel in this role. We value a caring and supportive nature, and we believe it is essential to delivering exceptional customer care.


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