Service Coordinator Role

2 days ago


Dindigul, Tamil Nadu, India beBeeCustomerCare Full time ₹ 30,00,000 - ₹ 40,00,000

Job Title: Customer Care Executive

We are seeking a highly skilled Service Coordinator to join our team in Gurugram. As a key member of our customer service department, you will be responsible for managing and coordinating service requests, liaising with service partners, and ensuring timely and effective resolution of customer issues.

Daily tasks include handling customer inquiries, maintaining service records, and collaborating with other departments to meet customer service goals and operational efficiency.

In this role, you will work closely with our team to provide exceptional customer service, ensure seamless delivery of services, and contribute to the growth and success of our organization.

  • Main Responsibilities:
  • Handle customer inquiries and resolve issues efficiently
  • Maintain accurate service records and reports
  • Liaise with service partners to ensure timely resolution of customer issues
  • Collaborate with cross-functional teams to achieve customer service goals

Qualifications:

  • Bachelor's degree in Business, Management, or related field
  • Excellent communication and interpersonal skills
  • Strong problem-solving skills and ability to work under pressure
  • Proficiency in maintaining detailed service records and reports
  • Familiarity with the consumer electronics industry is a plus

About Us:

Our company is a leading provider of consumer electronics and IT solutions. We are committed to delivering exceptional customer service and building long-term relationships with our clients.



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