Delivery Excellence Lead
6 days ago
We are seeking a seasoned Delivery Excellence Lead to join our team at Wipro. In this role, you will be responsible for managing a large team of 500-1000 FTEs, providing multi-channel support and driving value-added transformation projects focused on NPS and CSAT.
Key Responsibilities- Manage account P&L, including cost and people management, SLA reporting, and driving continuous improvement initiatives.
- Closely monitor revenue and ensure no revenue leakage.
- Analyze SLA parameters with team performance and plan continuous improvement in performance, process optimization, and adherence to reporting schedules.
- 12+ years of Healthcare experience with 8+ years of Account Handling experience in a Back Office or Shared Services Environment.
- Experience in managing payor Ops (Provider and Member services) and driving Value-added Transformation projects.
- Ability to work on Outcome-based metrics and plan and strategize to meet daily/weekly/monthly goals.
- Understanding of New Age Technologies and ability to introduce innovative ideas of process improvement.
- Estimated Salary: $120,000 - $180,000 per year, depending on location and experience.
- Opportunity to work with a leading global company like Wipro.
- Chance to develop your skills and expertise in Delivery Excellence.
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Technical Excellence Lead
2 weeks ago
Kolkata, West Bengal, India Snaphunt Full timeAbout the RoleWe are seeking a seasoned Technical Excellence Lead to spearhead our technology strategy and drive innovation. This is an exciting opportunity for an experienced professional to lead our engineering team, collaborate with stakeholders, and deliver high-quality solutions that meet business needs.Key Responsibilities:Drive technical leadership...
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Corporate Process Excellence Leader
5 days ago
Kolkata, West Bengal, India Wipro Full timeAbout the RoleThis position involves leading a team of experts in process excellence and quality to work collaboratively with clients and delivery organizations on process optimization and transformation opportunities. The role requires strong domain experience in data labelling, map editing, and annotation business, along with expertise in Six Sigma Black...
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Senior Service Delivery Manager
2 weeks ago
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Software Delivery Director
3 weeks ago
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Executive Delivery Director
3 weeks ago
Kolkata, West Bengal, India Wipro Full timeJoin Wipro, a leading global information technology consulting and system integration service company.About the RoleWe are seeking an experienced Executive Delivery Director to lead our delivery teams and drive business growth. This role is based in the United States and requires a strong understanding of the healthcare industry and account management...
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Cloud Engineering Team Lead
4 days ago
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Business Excellence Strategist
3 weeks ago
Kolkata, West Bengal, India Century Plyboards Limited Full timeCompany Overview:Century Plyboards Limited is a leading manufacturer of plywood and other wood-based products.About the Role:We are seeking an experienced Business Excellence Strategist to join our team in Kolkata. This role involves driving strategic initiatives that align with the company's goals and objectives, ensuring process efficiency, and identifying...
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Kolkata, West Bengal, India Genpact Full timeAbout GenpactGenpact (NYSE: G) is a global professional services and solutions firm driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Our purpose – the relentless pursuit of a world that works better for people – guides us in serving and transforming leading enterprises, including Fortune Global 500...
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Flexible Delivery Career for Independent Earners
2 weeks ago
Kolkata, West Bengal, India 2coms Full timeDelivering Value with 2comsWe are seeking a highly motivated and skilled Delivery Executive to join our team. As a key member of our operations, you will be responsible for delivering excellent customer service, ensuring timely and safe delivery of orders, and maintaining accurate records.About the RoleThis is an exciting opportunity for students or...
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Customer Service Team Lead
2 weeks ago
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Kolkata, West Bengal, India Bristol Myers Squibb Full timeJob DescriptionWe are seeking a seasoned Data Management Lead to join our team at Bristol Myers Squibb, responsible for managing and directing the Data Execution and Services team. This critical role will develop, optimize, and govern data processes, fostering strong cross-functional partnerships to achieve global supply chain objectives.Key...
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Auditor Team Lead
3 weeks ago
Kolkata, West Bengal, India DNV Full timeDNV is seeking an experienced Auditor Team Lead to join our team. This role will oversee the planning, execution, and reporting of audits for various clients.About DNVAt DNV, we are committed to making a positive impact on society through our work in assurance, risk management, and sustainability. We have been at the forefront of innovation for over 150...
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HR Service Delivery Expert
2 weeks ago
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High-Impact Project Lead
6 days ago
Kolkata, West Bengal, India Hoichoi Full timeAbout HoichoiWe are an on-demand video streaming entertainment platform for Bengalis worldwide. With an array of exciting content choices, including Bengali Classics, Blockbusters, Documentaries, Short Films, and Exclusive original web series, we aim to be home to the best in Bengali entertainment.Hoichoi is the digital vertical of SVF Entertainment - a...
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Java Technical Lead
5 days ago
Kolkata, West Bengal, India Tata Consultancy Services Full timeTata Consultancy Services is a leading global technology company that provides IT services, consulting, and business solutions to clients worldwide. As a Java Technical Lead at TCS, you will play a crucial role in leading the development of software applications using Java programming language.About UsOur company has been a pioneer in the IT industry for...
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Marketing Director for Brand Excellence
2 weeks ago
Kolkata, West Bengal, India Shyam Steel India Full timeJob DescriptionShyam Steel India is a leading player in the steel industry, renowned for its commitment to quality and innovation. With a legacy of excellence spanning decades, Shyam Steel continues to be at the forefront of technological advancements and customer satisfaction.The company has multiple verticals – TMT Division, Paints Division and Tech...
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Clinical Data Programming Team Lead
3 weeks ago
Kolkata, West Bengal, India Lifelancer Full timeExplore the world of clinical data programming with ICON plc, a leading healthcare intelligence and clinical research organization. We foster an inclusive environment driving innovation and excellence.About the RoleThe Clinical Data Programming Lead will be involved in the development, delivery, and oversight of data integration solutions between systems....
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Software Engineering Lead
3 weeks ago
Kolkata, West Bengal, India Indus Net Technologies Ltd Full timeJob Description:We are looking for an experienced Software Engineering Lead to join our team at Indus Net Technologies Ltd.About the Role:This is a challenging and rewarding opportunity for a seasoned professional with a strong background in software development and leadership. The successful candidate will be responsible for leading our development teams,...
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Operational Excellence Manager for Flour Milling
4 weeks ago
Kolkata, West Bengal, India Ganesh Grains Limited Full timeJob OverviewGanesh Grains Limited is seeking an experienced Operational Excellence Manager to oversee the daily operations of our flour milling facility. This is a key leadership role that requires strong organizational skills, attention to detail, and the ability to drive process improvements.About UsWe are a leading producer of high-quality flours and...
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Data Scientist Lead
7 days ago
Kolkata, West Bengal, India Wipro Full timeJob Title: Data Scientist LeadAbout the Role:We are seeking an experienced Data Scientist to lead our team in driving business growth through data-driven insights. The ideal candidate will have a strong academic background in data science, machine learning, and statistics.Responsibilities:* Develop and implement advanced data analysis and machine learning...