Healthcare Operations Specialist

7 days ago


Chennai, Tamil Nadu, India Athenahealth Full time

About the Role:

We are seeking a skilled Healthcare Operations Specialist to join our Customer Service division. As a key member of our Complex Cases Team, you will be responsible for resolving and addressing inquiries related to operational workflows within our products.

Key Responsibilities:

  • Review and resolve issues reported by clients and internal stakeholders
  • Provide resolutions that impact processes across operations to optimize processes and prevent future issues
  • Adhere to SLAs and SLCs of the team
  • Contribute constructively to achieve business goals of the team

Requirements:

  • Any Bachelor's degree is preferred
  • Minimum 2+ years of professional experience, US healthcare experience preferred

About Athenahealth:

Athenahealth is a leading healthcare technology company that is dedicated to creating a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture is built on innovation, passion, and a commitment to excellence.

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to make a meaningful impact in the healthcare industry

How to Apply:

If you are a motivated and detail-oriented individual who is passionate about healthcare operations, we encourage you to apply for this exciting opportunity.



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