Healthcare Operations Specialist
7 days ago
About the Role:
We are seeking a skilled Healthcare Operations Specialist to join our Customer Service division. As a key member of our Complex Cases Team, you will be responsible for resolving and addressing inquiries related to operational workflows within our products.
Key Responsibilities:
- Review and resolve issues reported by clients and internal stakeholders
- Provide resolutions that impact processes across operations to optimize processes and prevent future issues
- Adhere to SLAs and SLCs of the team
- Contribute constructively to achieve business goals of the team
Requirements:
- Any Bachelor's degree is preferred
- Minimum 2+ years of professional experience, US healthcare experience preferred
About Athenahealth:
Athenahealth is a leading healthcare technology company that is dedicated to creating a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture is built on innovation, passion, and a commitment to excellence.
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
- A chance to make a meaningful impact in the healthcare industry
How to Apply:
If you are a motivated and detail-oriented individual who is passionate about healthcare operations, we encourage you to apply for this exciting opportunity.
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