Head of Operations and Strategy

6 days ago


Vadodara, Gujarat, India Numerator Full time

We are seeking an experienced Head of Operations and Strategy to join our India team at Numerator. As a key member of our leadership team, you will be responsible for driving business growth and delivering exceptional client experiences.

Job Overview

This position involves leading a high-performing team responsible for managing panel operations, ensuring timely delivery of services, and developing strategic plans to drive business outcomes. You will collaborate closely with onshore stakeholders to identify opportunities for process improvements and implement solutions that enhance efficiency and quality.

Key Responsibilities:
  • Lead a team of professionals to ensure seamless delivery of panel management services
  • Develop and implement operational strategies to drive business growth and deliver exceptional client experiences
  • Maintain advanced reporting dashboards to meet evolving stakeholder needs
  • Drive productivity improvements through continuous monitoring and analysis
Requirements:
  • Bachelor's degree from a reputable university
  • At least 2 years of management experience in mid-size teams across multiple geographies and hierarchies
  • Proficiency in English language (written and verbal)
  • Excellent communication and relationship-building skills
  • Ability to lead and manage organizational change


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