Executive Assistant

2 weeks ago

Pune, Maharashtra, India EXL Service Full time

At EXL Service, we are seeking a highly skilled and experienced Executive Assistant to join our team. In this role, you will be responsible for handling inbound calls from third-party providers to resolve queries, book appointments, and confirm bookings.

The ideal candidate will have a minimum of 6 months of work experience and possess excellent communication skills, both written and verbal. You will also be required to work to a high level of accuracy, ensuring that customer accounts reflect the information provided.

Your responsibilities will include:

  • Handling inbound calls to resolve queries and book appointments
  • Working to a high level of accuracy to ensure customer satisfaction
  • Maintaining accurate records and communicating effectively with customers and third-party providers

To be successful in this role, you will need to have strong problem-solving skills, good spoken English, and the ability to approach problems logically. You will also need to be adaptable and flexible, with a commitment to meeting targets and providing excellent customer service.

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