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Account Growth Professional

2 weeks ago


Bengaluru, Karnataka, India BiteSpeed Full time
BiteSpeed: Where Customer Success Meets Innovation

We're a cutting-edge SaaS company passionate about revolutionizing conversational commerce. As an Account Growth Professional, you'll play a critical role in driving business expansion and customer satisfaction.

About the Job:
  • Identifying opportunities for upselling and cross-selling to existing customers.
  • Developing and executing strategies to improve customer retention and loyalty.
  • Collaborating with cross-functional teams to enhance the overall customer experience.
Key Responsibilities:
  • Conducting regular customer check-ins to gauge satisfaction and identify areas for improvement.
  • Developing tailored growth plans to address customer needs and preferences.
  • Fostering strong relationships with key stakeholders to ensure seamless communication and collaboration.
Requirements:
  • 2+ years of experience in a similar role, preferably in a SaaS environment.
  • Proven track record of driving business growth and expanding customer relationships.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.