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We're a cutting-edge SaaS company passionate about revolutionizing conversational commerce. As an Account Growth Professional, you'll play a critical role in driving business expansion and customer satisfaction.
About the Job:- Identifying opportunities for upselling and cross-selling to existing customers.
- Developing and executing strategies to improve customer retention and loyalty.
- Collaborating with cross-functional teams to enhance the overall customer experience.
- Conducting regular customer check-ins to gauge satisfaction and identify areas for improvement.
- Developing tailored growth plans to address customer needs and preferences.
- Fostering strong relationships with key stakeholders to ensure seamless communication and collaboration.
- 2+ years of experience in a similar role, preferably in a SaaS environment.
- Proven track record of driving business growth and expanding customer relationships.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.