
Global Technology Infrastructure Manager
7 days ago
The Nielsen Company is seeking a skilled Global Technology Infrastructure Manager to join our team. As a key member of our IT department, you will be responsible for maintaining and developing our critical technology infrastructure. Your expertise in systems administration, security tools, and software development will enable us to deliver world-class technical support to our clients and colleagues.
Responsibilities
• Maintain and enhance our OnPrem and Cloud-based technology infrastructure, including operating systems, security tools, applications, servers, and hardware
• Develop and implement solutions within larger business initiatives
• Handle business-critical technology tasks and systems that provide commercial advantage in the global marketplace
• Enable faster and smarter business processes, and develop analytics for meaningful insights
• Work with internal partners and external clients to communicate status, activities, and achievements
• Perform server administration tasks for OnPrem and Cloud-based systems, research event-log warnings and errors, and monitor resources to ensure seamless system architecture components
• Monitor application health using existing management tools, and respond to application, database, and infrastructure issues as they arise; help build, test, and maintain new systems/applications
• Manage OnPrem and cloud-based internal infrastructure requirements, including servers, inter-account connectivity, firewalls, security updates
• Manage OnPrem and cloud-based system requirements, including performance and availability
• Perform troubleshooting across application, database, and servers to identify and resolve root cause of issues; provide technical support when needed
• Perform routine and scheduled audits of all systems, including backups
Qualifications
• Multiple years of experience in an application or technical support role
• Experience and interest in data analysis, plus the ability to query databases using SQL (preferably with direct database support experience)
• Experience with or knowledge of programming languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, systems performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching
• Experience in project management, application design and integration, and OnPrem system support and cloud computing (specifically AWS)
• Expertise in analyzing and resolving issues with large-scale distributed systems and enterprise applications
• Ability to prioritize, manage, and deliver on multiple work streams simultaneously; highly motivated and able to work within aggressive schedules
• Superior communication skills in order to interact directly with Nielsen's client users (interpersonal, verbal, presentation, written, email) Action-oriented, flexible, resourceful, and able to operate effectively within a dynamic, fast-paced environment
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