Enterprise Asset Management Expert

6 days ago


Hyderabad, Telangana, India Providence India Full time

We are seeking an Enterprise Asset Management (EAM) expert to join our team at Providence India. In this role, you will be responsible for managing and maintaining the Configuration Management Database (CMDB) within the ServiceNow platform, ensuring data accuracy, consistency, and compliance with organizational policies.

About the Team

You will be part of a dynamic team that works closely with IT, operations, and business stakeholders to identify and address CMDB-related requirements and issues. Our team is passionate about delivering high-quality results and making a positive impact on our organization.

Key Responsibilities
  • Manage the CMDB, ensuring data accuracy and consistency.
  • Develop and maintain configuration management processes and procedures.
  • Integrate the CMDB with other IT service management (ITSM) and enterprise applications.
  • Generate and distribute reports on CMDB data.
  • Collaborate with stakeholders to identify and address CMDB-related requirements and issues.
  • Provide training and support to team members and end-users.
  • Implement process improvements to enhance CMDB efficiency and effectiveness.

The ideal candidate should have a Bachelor's degree in Information Technology, Computer Science, or a related field, and a minimum of 3-5 years of experience in managing CMDB within the ServiceNow platform. ServiceNow Certified Implementation Specialist - CMDB certification is preferred.



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