Senior IT Support Specialist

1 week ago

Hyderabad, Telangana, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000

Job Overview

We are seeking an experienced IT Support Specialist to join our team. This is a fantastic opportunity for individuals who possess strong technical skills and excellent communication abilities.

  • Provide technical support to the wider business, including reporting, testing, and maintenance of software and IT systems.
  • Administer and support various systems such as Windows Server and Linux OS.
  • Ensure all tickets worked include the problem, solution, end user, initiation, and completion time, and end user satisfaction.
  • Maintain systems and processes within IT.
  • Assist the helpdesk function of the wider group.

Essential Skills

  • Previous helpdesk experience.
  • Excellent interpersonal and communication skills, with good phone etiquette.
  • Enthusiasm for helping others.
  • Excellent English speaking skills.
  • Windows Server (all versions).
  • Microsoft Exchange.
  • Linux OS.
  • Remote Support.
  • Experience with SQL.
  • Good understanding of Networks (DHCP, DNS, etc).

Why Apply?

As a valued member of our team, you will have the opportunity to develop your skills and knowledge in a rapidly growing environment.

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