AR Collector

Job Title: AR Collector

Job Summary: We are seeking a highly skilled AR Collector to join our team at A1advisor. As an AR Collector, you will play a crucial role in ensuring the timely collection of outstanding patient and insurance balances.

Key Responsibilities:

• Initiate and handle outbound calls to patients and insurance companies regarding outstanding balances
• Review and follow up on claims and appeals to facilitate payment collection
• Resolve billing discrepancies and issues related to denied claims
• Document all communication with patients and insurance companies
• Adhere to compliance and regulatory standards in all communication and documentation
• Update patient demographic and insurance information
• Collaborate with internal departments to resolve outstanding issues
• Provide exceptional customer service and support to patients regarding billing inquiries
• Assist in identifying and implementing process improvements to enhance collection efficiency
• Participate in regular meetings and training sessions to stay updated on industry changes

Required Qualifications:

• Bachelor's degree in Business Administration, Finance, or related field
• Proven experience in medical billing and accounts receivable management
• Familiarity with medical terminology, ICD-10, and CPT coding
• Proficiency in using billing and collections software and CRM systems
• Strong analytical and problem-solving skills
• Excellent communication and negotiation abilities
• Ability to prioritize tasks and manage time effectively
• Knowledge of insurance verification and claim adjudication processes
• Attention to detail and accuracy in data entry and reconciliation
• Ability to work independently and as part of a team
• Understanding of healthcare compliance and privacy regulations
• Certification in Medical Billing and Coding is a plus
• Experience in a healthcare or hospital setting is preferred
• Proficient in Microsoft Office suite, particularly Excel
• Ability to adapt to changing requirements and stay updated on industry changes
• Strong customer service orientation and conflict resolution skills