Experienced Design Leader – Retail Consumer Technology

Our Vision:

• We are seeking an experienced Senior Design Manager to drive the vision, strategy, and execution of user-centered design solutions for retail convenience consumer technology.
• This role will lead our design practice for retail convenience consumer tech, ensuring exceptional customer experiences and business impact across digital and physical touchpoints in the convenience retail sector.

• Design Leadership: Define and execute the design vision and strategy for retail convenience consumer tech, ensuring alignment with business goals and user needs.
• Team Management: Lead, mentor, and grow a high-performing team of UX/UI designers, researchers, and content professionals.
• Design Excellence: Oversee the end-to-end design process, from research and ideation through prototyping, testing, and final implementation.
• Collaboration: Partner closely with product management, engineering, and business teams to deliver intuitive, scalable, and innovative design solutions.
• User-Centric Innovation: Champion user research and data-driven design, ensuring products meet and exceed customer expectations in convenience retail environments.
• Quality Assurance: Establish and enforce design best practices, accessibility standards, and brand guidelines.
• Stakeholder Engagement: Act as the primary design advocate, collaborating with leadership and cross-functional partners to align design initiatives with company objectives.
• Design Community: Foster a culture of creativity, collaboration, and continuous learning within the design team and across the organization.

• Design Expertise: Deep knowledge of UX/UI design, design systems, interaction design, and user research methodologies.
• Retail/Consumer Tech: Understanding of retail convenience, consumer technology trends, and digital/physical customer journeys.
• Leadership: Proven ability to inspire, mentor, and lead high-performing design teams.
• Stakeholder Management: Excellent communication and collaboration skills to work with cross-functional teams and senior leadership.
• Problem-Solving: Strong analytical and creative problem-solving skills to address complex user and business challenges.
• Innovation Mindset: Passion for leveraging design to create exceptional user experiences and drive business value.

• 12+ years of progressive experience in design, with at least 5 years in leadership or management roles.
• Demonstrated success in leading design teams to deliver high-quality, scalable solutions for retail, convenience, or consumer technology markets.
• Experience working closely with product and engineering teams in a collaborative environment.
• Strong business acumen and understanding of retail and consumer technology trends in the market.
• Work Experience with tools such as Figma & Sketch.
• Bachelor's or advanced degree in Design, Human-Computer Interaction, or related field preferred.

• Strategic Vision: Ability to set and communicate a compelling technical and design vision for retail and consumer tech.
• Customer Focus: Commitment to delivering exceptional user experiences through thoughtful design and engineering.
• Collaboration: Demonstrated success in building relationships and partnering with design, product, and business leaders.
• Results-Oriented: Focus on delivering measurable business value through engineering, design, and retail technology excellence.

• Comprehensive benefits plan tailored to meet the needs of employees.
• Flexible and hybrid work schedules along with diverse leave options.
• Supplementary allowances and compensatory days off provided for specific work demands.
• Comprehensive medical coverage for spouses, children, and parents/in-laws.
• Employee Assistance Program with free, unbiased and confidential expert consultations for personal and professional issues.
• Free transportation and cafeteria facilities with diverse menu options including breakfast, lunch, snacks, and beverages.
• Sponsored training for specialized certifications.
• Hassel-free relocation support and reimbursement for newly hired employees relocating to Bangalore, India.