Business Risk Analyst

2 weeks ago

Chennai, Tamil Nadu, India Citi Full time

The Business Risk Analyst II is a developing professional role at Citi. This position involves applying specialty area knowledge in monitoring, assessing, analyzing, and/or evaluating processes and data. The successful candidate will identify policy gaps and formulate policies, interpret data, and make recommendations. They will also research and interpret factual information, identify inconsistencies in data or results, define business issues, and formulate recommendations on policies, procedures, or practices.

Key Responsibilities:

  • Track and document changes for functional and business specifications, and write detailed procedures for permanent records and training purposes.
  • Review updates to procedures with analysts, team leads, and managers to identify considerations for management and compliance.
  • Break down technical process flow charts and translate data into easy-to-follow step-by-step procedures for day-to-day activities.
  • Liaise with training to ensure procedure updates are incorporated into training materials for new and existing employees.
  • Identify opportunities for improving business processes through information systems and/or non-system driver changes.
  • Assist in preparing proposals to develop new systems and/or operational changes.
  • Participate in studies of new and existing programs and special projects to determine feasibility.
  • Strive to resolve problems, including organizational, procedural, technical, research, and analysis.
  • Develop processes and procedures to improve efficiency, cost-effectiveness, and/or internal and external customer service.
  • Assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.

Qualifications:

  • 0-2 years of prior experience in writing procedural documents, driving process improvements, and executing change management concepts.
  • Clear and concise written and verbal communication skills.
  • Proficient in Microsoft Office, with an emphasis on MS Excel.
  • Self-motivated and detail-oriented.
  • Good understanding of how the team interacts with others in accomplishing the objectives of the area.

Education:

  • Bachelor's/University degree or equivalent experience.

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