Digital Collections Strategist

2 days ago


Alwar, Rajasthan, India beBeeCollections Full time ₹ 15,00,000 - ₹ 20,00,000
Job Title: Digital Collections Strategist

This role involves designing, executing, and optimizing digital outreach strategies to improve collections performance.

The successful candidate will be responsible for managing digital vendors, campaign platforms, and analytics to drive customer engagement and recovery across delinquency buckets.

Key Responsibilities:
  1. Develop and execute multi-channel digital campaigns tailored to customer segments and delinquency stages.
  2. Collaborate with internal teams to align messaging, tone, and escalation protocols.
  3. Leverage campaign analytics to monitor performance and identify improvement opportunities.
Required Skills and Qualifications:
  • Bachelor's or Master's degree in Marketing, Business, Analytics, or related field.
  • 5–10 years in digital marketing, collections strategy, or campaign management.
  • Experience in financial services, NBFCs, or fintech preferred.
Benefits:

Working in a fast-paced, cross-functional environment with opportunities for professional growth and development.

Others:

Maintaining structured MIS to track campaign outcomes and support decision-making is crucial for this role.



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