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IP Telephony Solutions Specialist

2 weeks ago

Mumbai, Maharashtra, India Vodafone Idea Full time
About Vodafone Idea
We are a leading telecom service provider in India, providing pan-India voice and data services across 2G, 3G, and 4G platforms. Our company is committed to delivering delightful customer experiences and contributing to creating a truly Digital India by connecting millions of citizens and building a better tomorrow.

Role Summary
Job Title: Product Development Manager
Function: Product Management
Band Department: VIBS Products - Services
Reports to: Principle Product Development Manager - Business Comms Cloud Store
Location: Corporate, Mumbai

As a Product Development Manager, you will be responsible for designing, developing, and rolling out new services and capabilities on the Business Communications portfolio in line with market requirements and strategy, with a focus on IP Telephony, Unified Communications, CPaaS CCaaS, and digital transformation. This role bridges market requirements and technology capability to deliver a cutting-edge product portfolio with improved features and differentiators, enabling market advantage.

Responsibilities
- Designing, developing, and rolling out new services and capabilities on the Business Communications portfolio
- Evaluating new developments and keeping VIL in pace with the market, looking at innovation and differentiators that technology will create in future
- Collaborating with Tech Planning and Operations, CS, Finance, Regulatory, and other relevant functions to convert market and business requirements into a robust product design blueprint
- Developing PoCs and defining partner engagements to implement and deliver productized solutions
- Stress testing the product on a regular basis to identify and implement areas for improving CXX through development

Requirements
- Strong technical acumen and understanding of customer experience and digital journeys in the IP telephony CCaaS Cloud collaboration UCaaS domain
- Experience in developing new products under established Product Development frameworks Systems and process orientation
- Influential skills to drive new product development across multiple functions of CS Technology planning RA Operations legal Regulatory Delivery engineering and solutions
- Manage complex project execution

What We Offer
- Competitive compensation package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment

Contact Information
No contact information available.