Workday HCM Configurator
2 weeks ago
This position is an exciting opportunity to join the Raytheon Technologies team as a Workday HCM Configurator (Principal Specialist, HR Tech). As an individual contributor, you will play a key role in configuring and implementing business processes within Workday HCM.
About the RoleThe ideal candidate will have extensive experience in Workday configurations, providing support to customers, including managers and HR professionals. You will be responsible for managing Workday HCM business process configurations, leading HCM projects related to Workday Manager Self-Service & Employee Self-Service transactions, and providing transaction training to employees.
Key Responsibilities:- Configure and implement Workday HCM business processes, including report writing, calculated fields, business process design, build condition & validation rules, EIB loads, and business process security.
- Lead HCM projects related to Workday Manager Self-Service & Employee Self-Service transactions.
- Provide transaction training and educate employees on HR services.
- Serve as an employee and customer advocate, creating a culture focused on exceptional customer service.
- Utilize multiple online systems, such as ServiceNow CRM, Enterprise version 5, and Workday, to answer questions, troubleshoot issues, complete requests, and help resolve employee, manager, and HR needs.
The successful candidate will possess a bachelor's degree or equivalent combination of related work experience and schooling. A minimum of 5+ years' experience in the customer service or HR field is required, with advanced degree and 2+ years of related work experience preferred.
Desired Skills:- HR background.
- Experience handling Case Management.
Raytheon Technologies is a leading aerospace and defense company that provides advanced systems and services for commercial, military, and government customers worldwide. With a strong commitment to diversity and inclusion, we strive to create a workplace where all employees are valued and supported in their pursuits. We offer competitive salaries and benefits packages, as well as opportunities for professional growth and development.
The estimated annual salary for this position is $105,000-$140,000, depending on location and experience. This figure includes a base salary range and potential bonuses based on performance.
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