Spa Operations Director

2 days ago


Surat, Gujarat, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 10,00,000

Job Overview

The Spa Manager position offers an exciting opportunity to lead a high-performing team and drive business growth.

This role is responsible for overseeing the entire spa operation, aiming to achieve profitability targets by planning and promoting special events to engage existing customers and acquire new ones.

Key responsibilities include ensuring high levels of customer satisfaction, motivating and leading a team of therapists, technicians, and front-office staff, and maintaining excellent communication and interpersonal skills.

Additionally, the ideal candidate will have experience managing a team of 7 people, providing top-line and bottom-line revenue and profit reports to the Center Manager, and handling inventory, guest queries, and customer grievances.

Key Qualifications

To succeed in this role, you will need:

  • Proven experience in managing a team of professionals in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Able to motivate and lead a team to achieve business objectives.
  • Strong analytical and problem-solving skills.
  • Ability to work effectively in a team environment.

Benefits

This role offers a competitive salary and benefits package, including:

  • Opportunities for career advancement.
  • Professional development and training.
  • A dynamic and supportive work environment.

What We Offer

We offer a range of benefits to support your well-being and success in your role. These include:

  • Flexible working hours.
  • A comprehensive employee assistance program.
  • Access to our on-site gym and wellness facilities.


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