Market Research Lead
2 weeks ago
About the Role:
M360 Research is seeking an experienced Account Manager to join our team. As an Account Manager, you will be responsible for engaging with clients, bidding on projects, and delivering high-quality results.
Key Responsibilities:
- Owning the bidding process for projects, including full understanding of project costs and feasibility.
- Supporting the maintenance of existing business by managing contracts and up-selling/cross-selling opportunities.
- Actively networking within existing client contacts to identify new business opportunities.
- Organizing client and internal kick-off calls, developing insightful proposals, and delivering strategic sales communications.
- Consulting with clients on sample design and business issues, recognizing the need to adapt a product or research approach to meet the client's needs.
- Providing superior customer service by working with Project Managers and Research Managers to execute project specifications and deliver quality results to clients.
- Managing bid requests and ensuring proper and timely delivery, with a full understanding of project costs and feasibility.
- Collaborating with partners and vendors to ensure seamless project execution.
- Acting as the liaison between Sales and Project Managers on all projects.
Requirements:
- Graduate with an MBA in Sales and Marketing.
- Excellent communication and interpersonal skills.
- Ability to prioritize a heavy workload and work independently or as part of a team.
- Willingness to work in a hybrid model and adapt to changing business needs.
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