
Integration Architect
3 days ago
Logistics Integration Architect
">- Job Description:
- Design and execute the integration roadmap, prioritizing partnerships that create maximum customer value and competitive moats.
- Evaluate integration opportunities based on customer demand and strategic value.
- Collaborate with engineering teams to design, implement, and test integrations with carrier systems, ensuring they meet performance and reliability standards.
- Assess technical requirements, review API documentation, and troubleshoot integration issues.
- Work with Sales, Customer Success, and Operations teams to understand integration requirements driving deals and satisfaction.
- Partner with Marketing on go-to-market strategies for new capabilities.
- Monitor integration health metrics (uptime, latency, error rates) and drive continuous optimization.
- Build dashboards providing visibility into integration performance and business impact.
- Manage end-to-end partnership lifecycle from discovery through implementation to ongoing optimization.
- Navigate complex negotiations and technical requirements.
- Use integration performance data, customer patterns, and business metrics to guide prioritization and resource allocation.
- Measure integration ROI and impact on customer retention/expansion.
- Requirements:
- 2-4 years of product management experience with 2+ years focused on technical products, integrations, or platforms.
- Proven experience managing API products, third-party integrations, or platform ecosystems.
- Strong technical understanding of APIs, webhooks, and integration patterns - you can review API documentation and identify integration opportunities/challenges.
- Track record of managing external partner relationships and driving successful partnership outcomes.
- B2B SaaS or enterprise software background with understanding of customer needs and market dynamics.
- Excellent analytical skills with experience using data to drive product decisions and measure success.
- Outstanding communication skills, can explain technical concepts to non-technical stakeholders and influence without authority.
- Experience at growth-stage startups (Series A-C) with comfort in ambiguous, fast-paced environments.
- Logistics, supply chain, or e-commerce domain knowledge is a strong plus.
- What We Offer:
- Collaborative, innovative, and growth-focused team culture.
- Comprehensive health insurance for employees & family.
- Flexible working hours & remote work options.
- Opportunity to work on cutting-edge technologies.
- Professional development and upskilling support.
- Regular team-building events, fun activities, and a vibrant workplace.
- Join a global team making real-world impact in logistics.
- Shape the future of supply chain technology and build products used by Fortune 500 companies.
- Series A growth trajectory with significant equity upside potential.
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