Chief Talent Development Officer

4 days ago

Noida, Uttar Pradesh, India TP Full time

TP is a global hub of innovation and empowerment, redefining the future with intelligent, digital-first solutions. As a globally certified Great Place to Work in 72 countries, our culture thrives on diversity, equity, and inclusion.

The Opportunity

The Senior Director of Training plays a vital role in the organization's success, overseeing the development, implementation, and management of client-centric training programs aligned with clients' functional training needs. Key responsibilities include fostering individual development, defining budget requirements, and tracking training costs for both the company and clients.

This position enhances employee retention and satisfaction, contributing to the organization's overall growth. By creating a dynamic learning environment, you will:

  • Manage HR practices processes tools and projects to ensure complete implementation.
  • Provide an avenue for immediate redressal of employee queries grievances ideating supporting initiating and execution of various HR initiatives for employees.
  • Manage a team of TE SPOCs AMs and Managers to coordinate for fair implementation of HR practices such as IJPs Esat Survey Appraisals listening etc.
  • Ensure collaborative relationships with various functional owners across at site or process level. Manage and develop direct reporting staff.
  • Responsible for mentoring guiding and developing them as a second line to the current position.
  • Define and track key performance indications and metrics to measure success and drive accountability.
  • Responsible to manage IJP for senior roles.
  • Continuously look forward for ways to simplify and drive process improvements and efficiencies.
The Qualifications

To succeed in this role, you will need:

  • Bachelors degree or above preferred.
  • 12+ years of experience as an HRBP HR Generalist or similar roles.
  • Analytical thinking proactive attitude.
  • Excellent interpersonal skills and teamwork mindset.
  • Must be highly detail-oriented productive accountable and work under tight deadlines when needed.
  • Excellent organizational and leadership abilities.
  • Flexibility to work in shifts.

We value diversity equity and inclusion and are committed to creating a workplace that reflects these values. Teleperformance does not discriminate against employees or applicants based on gender identity expression sexual orientation race religion age national origin citizenship disability pregnancy status veteran status or other differences.

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