Quality Assurance Specialist

The Quality Assurance Specialist plays a critical role in ensuring the quality and reliability of our products and services. This involves developing, implementing, and maintaining quality assurance processes and systems to meet established standards, customer requirements, and regulatory compliance.

This role requires close collaboration with various departments, including production, engineering, and quality control. The successful candidate will be responsible for analyzing quality data, identifying areas for improvement, and driving continuous improvement initiatives to enhance product reliability and operational efficiency.

The Quality Assurance Specialist will be responsible for:

• Developing and implementing quality management systems (QMS) that comply with industry standards (e.g., ISO 9001, AS9100) and regulatory requirements relevant to India.
• Identifying areas for quality improvement within manufacturing or service processes and implementing robust corrective and preventive actions (CAPA) to address non-conformances and reduce defects.
• Participating in the planning phase of new products or processes, including defining quality standards, inspection methods, and control plans.
• Establishing and overseeing inspection and testing procedures for incoming materials, in-process production, and finished goods to ensure adherence to specifications.
• Conducting thorough root cause analysis for quality issues, customer complaints, and internal deviations using problem-solving tools (e.g., 8D, 5 Whys, Fishbone Diagram).
• Collaborating with suppliers to ensure the quality of incoming materials and components and conducting supplier audits as required.
• Creating and maintaining quality documentation, including control plans, FMEAs (Failure Mode and Effects Analysis), PPAP (Production Part Approval Process) documents, inspection reports, and quality metrics.
• Preparing regular reports on quality performance and participating in internal and external quality audits to ensure audit readiness and addressing audit findings effectively.
• Providing training to production and quality control personnel on quality standards, inspection techniques, and relevant quality tools.
• Utilizing statistical methods and tools (e.g., SPC, MSA - Measurement System Analysis) to monitor and control process variations and ensure consistent quality.
• Addressing customer quality concerns and collaborating with customer service/sales to provide timely and effective resolutions.
• Driving and supporting lean manufacturing, Six Sigma, or other continuous improvement initiatives within the organization.

To succeed in this role, you will need:

• B.E or Post Graduate Diploma in a relevant field (e.g., Engineering, Quality Management).
• Minimum 2-4 years of experience in quality assurance or a related field.
• Strong understanding of quality management systems (QMS) and regulatory requirements (e.g., ISO 9001, AS9100).
• Excellent analytical and problem-solving skills, with the ability to identify and resolve quality issues efficiently.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Ability to work in a fast-paced environment and prioritize multiple tasks and projects simultaneously.

We offer a competitive salary and benefits package, including:

• Medical insurance and health benefits.
• Retirement savings plan and employee assistance program.
• Opportunities for professional growth and development, including training and mentorship programs.

The selected candidate will be required to work from an office location in India and participate in face-to-face interviews at Impact HR Solutions Ravi Chambers Basement, Below Laminate Gallery, Office No 8, Canada Corner. We are an equal opportunities employer and welcome applications from diverse candidates.