People Operations Specialist

14 hours ago

Hyderabad Secunderabad Telangana, India beBeePeople Full time ₹ 1,04,000 - ₹ 1,30,878

**Job Title:** People Operations Specialist

**Job Summary:

We are seeking a skilled People Operations Specialist to join our team. In this role, you will be responsible for managing the HR teams and processes for Amazon International Stores.

  • You will drive synergies through coordinating with business and respective line HR leaders.
  • You will review queries assigned via HRSC for your team and divide domain areas as appropriate, ensuring we improve on response SLAs and customer experience.
  • You will drive efficiencies and continuous improvements in various processes like query resolution, employee investigations, and engagement with line managers.
  • You will deep dive into different categories of queries to look at opportunities for standardization and optimization and drive process improvements at scale through HR Partners.

**Key Responsibilities:**

• Design, deliver, and constantly improve our Onboarding Programs for the business to guarantee a positive Day 1/employee experience.

• Partner with HR Services (HRS) to ensure people processes are continuously reviewed and streamlined.

• Act as the local expert on requests that are site specific like policies and labor law changes.

• Support front-line people managers on performance management cases.

• Supports Employee Relations processes and consults managers on people matters that require knowledge of policies, procedures, and local legislation across multiple countries.

• Provide the tools, framework, and support to HR Business Partners and Business Managers on change initiatives and execute change plans locally.

• Support the Talent Management process, developing toolkits and communications that help managers to be self-sufficient.

• Analyze data and observations across the organization, highlighting trends and recommending/driving solutions as appropriate.

**Required Skills and Qualifications:**

  • 6-9 years of experience in HR.
  • Able to influence and partner with different levels of the organization to achieve results.
  • Business and HR acumen, including problem-solving skills, critical thinking, and self-initiative.
  • Demonstrated ability to coach managers and supervisors to use company best practices for maximum effectiveness.
  • Written, verbal communication, interpersonal skills; high-quality document and report preparation.
  • Proven ability to successfully work as a team member and build and maintain a positive work environment across the network.

**Benefits:**

We offer an inclusive culture that empowers Amazonians to deliver the best results for our customers.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information.

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