Associate AR Specialist

4 weeks ago


Chennai, Tamil Nadu, India Guidehouse Full time

Job Title: Associate AR Specialist

Job Family:

EBO Accounts Receivable (India)


Travel Required:

None


Clearance Required:

None

Guidehouse is a leading management consulting firm serving the public and commercial markets. We guide our clients forward towards new futures that build trust in society and your professional skills along the journey. Our team is dedicated to delivering high-quality results and providing exceptional service to our clients.

For this role, we are seeking an Associate AR Specialist to join our team. The successful candidate will be responsible for initiating calls requesting status of claims in queue, contacting insurance companies for further explanation of denials and underpayments, and taking appropriate action on claims to guarantee resolution.

Responsibilities

  • Initiate calls requesting status of claims in queue.
  • Contact insurance companies for further explanation of denials and underpayments.
  • Take appropriate action on claims to guarantee resolution.
  • Ensure accurate and timely follow-up where required.
  • Document actions taken in claims billing summary notes.
  • Prioritize pending claims for calling from the aging basket to make a physical call, following international norms and applicable rules for confidentiality and HIPAA compliance.
  • Responsible for working on Denials, Rejections, LOA's to accounts, making required corrections to claims.
  • Understand and abide by the organization's information security policy and protect the confidentiality, integrity, and availability of all information assets.
  • Report incidents related to security of information to concerned authorities.

Requirements

  • Expert in listening and resolving problems.
  • Minimum 1+ year experience in AR - Denial Follow Ups (Voice).
  • Expert to work in a team.
  • Proficient in delivering high-quality results.
  • Ability to work accurately and pay attention to detail.
  • Capable of grasping new concepts quickly.
  • Good communication skills (written and verbal).
  • Willing to work in flexible shifts, including night.
  • Excellent communication.

Qualification

  • Graduation and above (mandatory, no backlogs).

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.



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