Security Operations Specialist
3 weeks ago
Job Description:
At FIS, we are seeking a highly skilled Security Operator II to join our team. As a Security Operator II, you will be responsible for providing physical security of our facility through the use of automated security systems and employee identification card system.
About the Role:
Key responsibilities include:
- Monitoring and reacting to security and life safety alarms while dispatching security officers.
- Monitoring activity on facility grounds to ensure safety of employees.
- Monitoring and controlling all access to buildings and grounds.
- Monitoring alarms to ensure security requirements are met.
- Operating surveillance or security systems and providing access to surveillance records for law enforcement agencies.
- Creating and administering any specialized employee access systems including ID badges, keycards or other access credentials.
- Advising Security Officers of parking violations and fire and safety hazards on surveillance equipment.
- Maintaining documentation of facility security records.
- Documenting and retaining lost and found items.
- Responding to general calls for service, such as accessing locked buildings, assisting staff and visitors and providing escorts.
- May assist in educating new and current employees on safety and security policies and procedures.
- Coordinates outside agencies in the investigation of criminal activity within or around the facility.
- Supports investigations of any potential non-criminal activities by pulling and organizing surveillance film and records.
Requirements:
To be successful in this role, you will need:
- Proficiency to obtain and maintain security systems certification.
- Knowledge of security (alarm and video monitoring) systems as well as operating procedures of all offices and facilities.
- Knowledge of standard radio communication techniques and terminology.
- Proficient written and oral communication skills in dealing with employees or external customers/clients.
- Proficient in displaying professionalism and trustworthy demeanor.
- Capacity to react quickly in sensitive situations.
- Proficiency to obtain information from individuals under stress in unusual or emergency situations.
About FIS:
FIS is a global provider of financial technology solutions. We offer a dynamic and rewarding work environment that allows our employees to grow and develop their skills.
Education Requirements:
High school diploma or GED.
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