Security Operations Specialist

3 weeks ago


Gurgaon, Haryana, India FIS Full time

Job Description:

At FIS, we are seeking a highly skilled Security Operator II to join our team. As a Security Operator II, you will be responsible for providing physical security of our facility through the use of automated security systems and employee identification card system.

About the Role:

Key responsibilities include:

  • Monitoring and reacting to security and life safety alarms while dispatching security officers.
  • Monitoring activity on facility grounds to ensure safety of employees.
  • Monitoring and controlling all access to buildings and grounds.
  • Monitoring alarms to ensure security requirements are met.
  • Operating surveillance or security systems and providing access to surveillance records for law enforcement agencies.
  • Creating and administering any specialized employee access systems including ID badges, keycards or other access credentials.
  • Advising Security Officers of parking violations and fire and safety hazards on surveillance equipment.
  • Maintaining documentation of facility security records.
  • Documenting and retaining lost and found items.
  • Responding to general calls for service, such as accessing locked buildings, assisting staff and visitors and providing escorts.
  • May assist in educating new and current employees on safety and security policies and procedures.
  • Coordinates outside agencies in the investigation of criminal activity within or around the facility.
  • Supports investigations of any potential non-criminal activities by pulling and organizing surveillance film and records.

Requirements:

To be successful in this role, you will need:

  • Proficiency to obtain and maintain security systems certification.
  • Knowledge of security (alarm and video monitoring) systems as well as operating procedures of all offices and facilities.
  • Knowledge of standard radio communication techniques and terminology.
  • Proficient written and oral communication skills in dealing with employees or external customers/clients.
  • Proficient in displaying professionalism and trustworthy demeanor.
  • Capacity to react quickly in sensitive situations.
  • Proficiency to obtain information from individuals under stress in unusual or emergency situations.

About FIS:

FIS is a global provider of financial technology solutions. We offer a dynamic and rewarding work environment that allows our employees to grow and develop their skills.

Education Requirements:

High school diploma or GED.



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