Network Infrastructure Specialist
7 days ago
At BT Group, we're seeking a highly skilled Engineering Specialist to join our team. As a key member of our organization, you will play a critical role in supporting the implementation of flawless change into our live network.
Key Responsibilities:- Network Delivery: Collaborate with our team to ensure seamless network implementation and resolution of technical issues.
- Operational Excellence: Contribute to strategy-setting sessions, align project plans with our organization's goals, and foster a culture of excellence and personal growth.
- Technical Acumen: Demonstrate expertise in complex technical infrastructure, including IP routing and switching, with a focus on Nokia, Cisco, and Juniper technologies.
- Incident Management and Resolution: Provide third-line technical resolution for a wide range of technologies on our BT core network platforms.
- Customer Focus: Develop a deep understanding of our customers' end-to-end journeys and provide technical expertise to support their needs.
- Growth and Development: Enhance the team's brand and support colleagues in achieving their best performance.
- Change Management: Be fully conversant with our Change Management processes and governance.
- Communication: Demonstrate confidence and professionalism in communicating with stakeholders, including senior management.
- Network Technologies: Possess extensive experience with network technologies and protocols within your domain.
- E2E Service Journey: Have awareness of the end-to-end service journey.
- Emerging Technologies: Be able to adapt to emerging and evolving technologies, in line with our Technology Career Map.
- High-Pressure Environment: Be able to work effectively in a high-pressure environment.
- Incident Response: Respond to and resolve incidents effectively.
- Technology Advocacy: Advocate and apply technology where it has not been used previously.
- Delivering Results: Deliver results in unclear deliverables.
- High-Pressure Operations: Work in a high-pressure operational environment.
- Network Fundamentals: Possess an excellent understanding of network fundamentals in a dedicated field of expertise.
- Live Network Changes: Experience in completing changes in a live network and system environment.
- Self-Driven Learning: Demonstrate a self-driven attitude towards learning new skills and aiding the development of others.
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