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Telecom Network Specialist

1 month ago

Noida, Uttar Pradesh, India Mumba Technologies, Inc. Full time

Mumba Technologies, Inc. is seeking a skilled Telecom Network Specialist to join our dynamic team in Noida. This role involves serving as the primary escalation point for assigned areas of responsibility and creating standardized documentation to assist team members in case processing while adhering to corporate policies.

In this position, you will implement and maintain new call flows in the Ribbon Communications environment and ensure our centralized knowledgebase is accurate and up-to-date. Your collaboration with internal teams will be crucial in completing design phases and initiating implementations. As a subject-matter-expert on smaller projects, you will prioritize quality service, ensuring the unique needs of our internal and external customers are met.

The ideal candidate will have a strong background in VoIP products, SBC, PBX, or ACD, with a minimum of 3 years of experience in a similar position. Minimum 1 year of experience with Ribbon Communications products and Python is preferred.

Estimated annual salary: ₹12,00,000 - ₹18,00,000.