Data Center Operations Cluster Manager

1 week ago

Mumbai, Maharashtra, India ADSIPL - Maharashtra Full time
About The Role:

We are seeking a highly skilled Data Center Operations Cluster Manager to join our team at ADSIPL - Maharashtra. The successful candidate will be responsible for leading and supervising a team of Data Center Managers and Engineers across multiple data centers, installing, maintaining and decommissioning network and server hardware.

Key Responsibilities:
  • Lead and supervise a team of Data Center Managers and Engineers across multiple data centers, installing, maintaining and decommissioning network and server hardware
  • Oversee the safety, security, availability, quality, and performance of the team, while driving a positive customer experience
  • Strategic planning and forecasting; manage team and individual performance; delivering performance reviews, and address staffing needs
  • Mentor, train and develop career progression for direct reports and members of the organization
  • Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective
  • Coordinate support of change management resources in partnership with electrical and mechanical operations teams
  • Develop, improve, and share operational best practices across the region and with peers globally
  • Ability to oversee and manage complex projects for delivery against tight timelines to exceed customer expectations
Requirements:
  • 9+ years of experience in Data Center Operations, IT Operations or similar roles
  • 6+ years of experience in managing managers. The ideal candidate must have team, organizational and planning skills, as well as stringent time management skills to balance workloads in a complex and dynamic environment
  • 4+ years of experience with collecting and reporting key performance metrics and/or data modelling to continuously measure and improve operational status quo
Preferred Qualifications:
  • 5+ years of cumulative experience with information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, cabling best practices and IT service delivery principles and best practices
  • 4+ years of experience managing geographically dispersed teams
  • 3+ years of experience implementing LEAN/6 Sigma methodology (continuous improvement, 5 Whys, Root Cause analysis, etc.)
  • 3+ years of data driven experience to demonstrates initiative and proactively seeking solutions to problems
  • 3+ years of experience in excellent verbal and written communication
  • 3+ years of project management experience
  • 5+ years experience working with Linux or Unix systems administration or Network Operations
  • Proficiency in Microsoft Office - Word, PowerPoint, Excel, Visio

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