Senior Business Solution Architect
1 month ago
We are seeking a highly skilled Senior Business Solution Architect to join our team at Adidas. This role will play a critical part in designing, developing, and implementing ServiceNow solutions based on business requirements.
About the RoleAs a Senior Business Solution Architect, you will be responsible for developing and managing ServiceNow Knowledge Management repositories, customizing and configuring ServiceNow modules, workflows, forms, and business rules. You will also collaborate with stakeholders to gather requirements for ServiceNow applications and analyze requirements to prioritize and own the product backlog.
Key Responsibilities- Design, develop, and implement ServiceNow solutions based on business requirements.
- Develop and manage ServiceNow Knowledge Management repositories.
- Customize and configure ServiceNow modules, workflows, forms, and business rules.
- Collaborate with stakeholders to gather requirements for ServiceNow applications.
- Analyze requirements to prioritize and own the product backlog.
You will investigate operational requirements, problems, and opportunities, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes.
- Investigate operational requirements, problems, and opportunities.
- Drive analysis of stakeholder objectives and identify options for consideration.
- Select requirements approach for projects, selecting from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.
- Define and manage scoping, requirements definition, and prioritization activities for initiatives of medium size and complexity.
- Ensure release processes and procedures are maintained.
- Create stakeholder engagement/communications plan.
- Gather improvements, corrective actions, lessons learned.
- Collect stakeholder feedback to measure effectiveness of service provided.
- Continuously monitor and evaluate team workload and organizational efficiency with support of IT systems, data, and analysis and team feedback.
- Provide team members/direct reports with clear direction, coaching, and targets aligned with business needs and GBS objectives.
Estimated Salary: $120,000 - $180,000 per annum, depending on experience.
This is a full-time position with a competitive salary and benefits package, including access to our comprehensive training programs and opportunities for career growth within the company.
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