Customer Relationship Champion

3 days ago


Pune, Maharashtra, India beBeeCustomerRelationship Full time ₹ 8,00,000 - ₹ 12,10,000
Customer Relationship Manager

This role involves ensuring the delivery of excellent customer service and driving successful implementation of Customer Relationship Management to engage customers and understand their needs through after-sales support.

Main Responsibilities:

  • Evaluate customer needs and provide tailored solutions.
  • Coordinate transactions from welcome calls to registration and collection.
  • Maintain accurate records and submit regular reports for review meetings.
  • Address customer complaints thoroughly.
  • Process and issue relevant documents for approval.

Required Skills:

  • Excellent communication and interpersonal skills.
  • Strong leadership and time management abilities.
  • Proficiency in Microsoft Excel.
  • Bachelor's degree in Marketing or a related field.


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