Travel Ticket Specialist

**Job Summary**

As a seasoned travel professional, you will be responsible for efficiently managing the booking and issuing of airline tickets. This role involves delivering exceptional customer service by addressing inquiries, resolving issues, and offering expert travel advice.

### Key Responsibilities

* Ticket Booking: Assist customers in booking flights, making reservations, and issuing tickets using airline reservation systems.
* Customer Service: Provide top-notch customer service by addressing inquiries, resolving issues, and offering travel advice.
* Documentation: Ensure all ticketing documents are accurately completed and comply with airline regulations.
* Payment Processing: Handle payment transactions for ticket purchases and provide receipts to customers.
* Coordination: Collaborate with airlines and travel agencies to manage ticketing and scheduling changes.
* System Updates: Maintain up-to-date knowledge of airline policies, fare structures, and ticketing software.
* Problem Resolution: Address and resolve ticketing-related issues, including cancellations, refunds, and changes.
* Record Keeping: Maintain accurate records of bookings, payments, and correspondence with customers.

### Benefits

Our competitive salary package includes attractive benefits, such as:

• Health insurance

and opportunities for professional growth and development,

### Others

### Required Skills and Qualifications

This role requires:

• A minimum of 0-1 years of experience in air ticketing or a related field.
• Higher Secondary or Professional Degree.
• Excellent communication and problem-solving skills.
• Ability to work in a fast-paced environment.
• Knowledge of airline policies, fare structures, and ticketing software.

,

### Type of Job

Full Time Position

---