
Executive Operations Manager
5 days ago
As an operations executive, you will oversee a team of outlet operators to ensure seamless day-to-day operations across assigned locations. Your primary responsibility will be to build and review key performance indicators for each outlet.
- Lead a team of outlet operators to guarantee smooth daily operations
- Develop and maintain Standard Operating Procedures (SOPs) for logistics and outlet operations
- Monitor customer satisfaction indicators, including Google reviews and delivery platform feedback
- Collaborate with the sales team to enhance revenue through promotional strategies
- Establish and monitor processes for outlet audits
- Optimize operational efficiency by tracking costs and implementing process improvements
Key Requirements:
- Strong leadership and team management skills
- Excellent analytical and problem-solving abilities
- Effective communication and interpersonal skills
- Ability to work under pressure and meet deadlines
- Proficiency in Microsoft Office and related software
What We Offer:
A dynamic work environment with opportunities for growth and development.
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