IT Professional

2 days ago

Ajmer, Rajasthan, India beBeeApplication Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

We are seeking a seasoned IT professional to fill the role of Senior Application Support Specialist. This is an excellent opportunity for individuals with 8+ years of experience in supporting business applications, particularly those with a background in investment banking.

Key Responsibilities
  • Maintain accurate records of incidents, solutions, and changes in the production environment.
  • Diagnose and resolve technical issues related to applications, databases, and integrations.
  • Coordinate with development teams to implement fixes and enhancements.
  • Assist in the planning and execution of application releases and updates.
Requirements
  • Bachelor's degree in computer science, information technology, or a related field.
  • 8+ years of experience in supporting business applications.
  • Good experience in AWS.
  • Proven experience in a similar role, providing technical support for enterprise-level software applications.
Skills and Technologies
  • Strong understanding of software development lifecycle and ITIL processes.
  • Experience with ticketing systems such as Jira.
  • Proficiency in troubleshooting Unix/Linux environments.
  • Experience with database technologies such as SQL Server.
  • Knowledge of programming languages scripting languages (Shell, Python etc.)

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