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Senior Sales Process Manager
3 weeks ago
Seeking Experienced CRM Manager
An experienced Senior Zoho CRM Specialist is needed to provide expert guidance and support to our sales operations team, helping to optimize and streamline our Zoho CRM system.
Main Objectives- CMS Configuration and Management: Set up and maintain the Zoho CRM system to ensure it meets our specific business requirements.
- Sales Procedure Refinement: Collaborate with the sales team to simplify and refine sales procedures, focusing on increased efficiency and effectiveness.
- Custom Software Development: Utilize coding skills to build tailored solutions within the CRM, incorporating automation, scripting, module development, and blueprint-based workflows.
- Zoho Ecosystem Understanding: Remain knowledgeable about the features and capabilities of the Zoho product suite and assess their utility to our organization.
- Data Integrity and Reporting: Preserve accurate data within the CRM, create informative reports and dashboards, and effectively disseminate findings to stakeholders.
- Lead Management and Prospect Tracking: Develop a systematic approach to tracking leads, managing prospects, and closing deals, ensuring clear communication among involved parties.
- Tech Support and Education: Offer ongoing training and technical support to the sales and operations teams on Zoho CRM best practices and application.
- Tool Integration and Collaboration: Collaborate with IT and other departments to successfully integrate Zoho CRM with other necessary business tools.
- A minimum of three years of direct experience working with Zoho CRM.
- Familiarity with coding and software development within the CRM environment.
- Hands-on experience with multiple modules: Zoho CRM, Zoho Analytics, Zoho Projects, Zoho Desk, Zoho Sign, Zoho Creator.
- In-depth knowledge of sales process optimization and CRM technology utilization.
- Able to collect and analyze complex data, generate insightful reports, and make informed data-driven decisions.
