Career Advancement Opportunity in International Voice Process
6 days ago
Allianz is seeking an experienced Assistant Manager to lead our contact center team. As a key member of our leadership team, you will be responsible for managing high-performing teams and driving business growth through excellent communication and team management skills.
About the Role
We are looking for someone with 6 to 10 years of experience in international voice process, team management, and performance management. You will be responsible for managing a team of talented individuals, developing their skills, and ensuring they meet our high standards.
Key Responsibilities
- Manage a team of contact center agents
- Develop and implement effective training programs
- Monitor team performance and provide feedback
- Collaborate with stakeholders to drive business growth
- Manage customer relationships and resolve issues
Requirements
- Minimum 2 years of experience in working as a team lead
- Excellent communication and team management skills
- Good work experience in international voice process
- Good knowledge about contact center metrics
- People management (KRA & appraisal handling experience)
- Stakeholder management, performance management, attrition handling
Benefits
- Competitive salary and benefits package
- Opportunities for career advancement
- Collaborative and dynamic work environment
- Flexible working hours
-
Student Career Advancement Manager
4 days ago
Thiruvananthapuram, Kerala, India Morphos Hr Solutions Private Limited Full timeAbout UsMorphos Hr Solutions Private Limited seeks an exceptional Student Career Advancement Manager to join its team. The ideal candidate will have a proven track record in placements, career counseling, or corporate relations. We're looking for someone who can build and maintain partnerships with companies, provide personalized guidance to students, and...
-
Business Process Analyst
3 days ago
Thiruvananthapuram, Kerala, India Allianz Services Full timeAllianz Services is a leading provider of business process services, and we are seeking a talented Business Process Analyst - Advanced Analytics to join our team. As a Business Process Analyst, you will be responsible for analyzing business processes and identifying areas for improvement using advanced analytics techniques and process mining tools.About the...
-
Thiruvananthapuram, Kerala, India Allianz Full timeContact Center ManagementWe are seeking an experienced Assistant Manager to join our contact center team. The ideal candidate will have 6 to 10 years of experience in international voice process, team management, and performance management. They will be responsible for managing a team of contact center agents, developing their skills, and ensuring they meet...
-
Thiruvananthapuram, Kerala, India Allianz Full timeCompany OverviewAllianz is a leading global company that offers a wide range of insurance and financial services. We are committed to providing excellent customer service and building strong relationships with our clients.Job RequirementsWe are looking for an experienced Assistant Manager to join our team. The ideal candidate will have 6 to 10 years of...
-
Thiruvananthapuram, Kerala, India Thiruvananthapuram International Airport Full timeAbout the RoleWe are looking for a skilled Freelance Survey Executive to join our team at Thiruvananthapuram International Airport. As a key member of our team, you will be responsible for conducting on-site surveys, engaging with passengers, and collecting valuable insights. This is a fantastic opportunity to gain experience in data collection and survey...
-
Thiruvananthapuram, Kerala, India Allianz Full timeJob DetailsJob Title: Assistant ManagerLocation: TrivandrumAbout UsAllianz is a leading global company that offers a wide range of insurance and financial services. We are committed to providing excellent customer service and building strong relationships with our clients.Job DescriptionWe are looking for an experienced Assistant Manager to join our team....
-
Career Growth Professional
5 days ago
Thiruvananthapuram, Kerala, India Lifology | Designing lives Full timeDesigning lives at Lifology means embracing innovation and pushing boundaries in career management. We're on a mission to merge human expertise with cutting-edge AI, guiding individuals toward meaningful lives.Your role as a Business Development Intern will be pivotal in this journey. You'll cultivate relationships with clients by introducing them to our...
-
International Coordinator
3 weeks ago
Thiruvananthapuram, Kerala, India HomeNet International Full timeAbout HomeNet InternationalHomeNet International (HNI) is a global network of membership-based home-based workers' organisations. We represent more than 1.3 million home-based workers from 71 organisations spread across 30 countries.Purpose of the RoleThe International Coordinator (IC) is the head of the Secretariat of HNI and leads the operations of the...
-
Career Placement Specialist
4 days ago
Thiruvananthapuram, Kerala, India Morphos Hr Solutions Private Limited Full timeJob OverviewWe're seeking a dedicated and proactive Career Placement Specialist to oversee and enhance the placement process for our students. This role requires strong communication, relationship-building skills, and a passion for guiding students toward successful career paths.Key Responsibilities:- Develop and maintain partnerships with companies to...
-
Data Science Intern
3 weeks ago
Thiruvananthapuram, Kerala, India VideoDubber Full timeCompany DescriptionVideoDubber.ai is a cutting-edge AI company founded by a team of PhDs dedicated to revolutionizing global communication through AI. We specialize in generating and translating videos into over 150 languages, offering state-of-the-art technologies like voice cloning, face swapping, and customized voices. Our intuitive user interface ensures...
-
Thiruvananthapuram, Kerala, India ASAP Kerala Full timeJob TitleGraduate InternLocationTrivandrumDuration1 YearAbout the RoleThis is an exciting opportunity for recent graduates to gain valuable experience and skills in a dynamic and fast-paced environment. As a Graduate Intern, you will be working on various projects that align with our organizational objectives and will have the opportunity to contribute to...
-
Internal Auditor
4 weeks ago
Thiruvananthapuram, Kerala, India CONNECTING 2 WORK Full timeResponsibilities: GST Filing TDS Calculation and Filing Accounts Supervising company work flow Acquire, analyze and evaluate accounting documentation Document process and prepare audit findings memorandum Prepare and present reports that reflect audit results and document process Conduct follow up audits Q ualifications and Skills M.Com...
-
Thiruvananthapuram, Kerala, India ASAP Kerala Full timeAbout Pollution Control Board:Pollution Control Board is a pioneering organization in the field of environmental conservation. With a strong focus on sustainability and eco-friendliness, PCB aims to create a better future for generations to come. As a Graduate Intern, you will be part of a dynamic team working towards this vision.Internship Details:This...
-
Process Optimization Specialist
3 days ago
Thiruvananthapuram, Kerala, India Allianz Services Full timeWe are seeking a highly skilled Process Optimization Specialist to join our team at Allianz Services. In this role, you will be responsible for utilizing advanced analytics techniques and process mining tools to identify areas of improvement within our business processes.About the RoleThe ideal candidate will have a strong background in process improvement,...
-
Thiruvananthapuram, Kerala, India ASAP Kerala Full timeAbout Kerala Agro Machinery Corporation Ltd.ASAP Kerala is pleased to present internship opportunities in prestigious organizations for recent graduates eager to kick-start their career and gain valuable experience. Our organization aims to provide a platform for growth and learning, empowering young minds to take on new challenges.Job OverviewThe Graduate...
-
Digital Marketing Intern
1 week ago
Thiruvananthapuram, Kerala, India Boston Institute of Analytics Full timeJob DescriptionDigital Marketing Intern BIA Trivandrum CampusBIA Trivandrum Campus is a leading educational institution dedicated to providing high-quality training in various domains, including Data Science, Artificial Intelligence, Cybersecurity, and Digital Marketing. Our mission is to bridge the gap between academic learning and industry requirements,...
-
Business Development Intern
5 days ago
Thiruvananthapuram, Kerala, India Lifology | Designing lives Full timeReimagine Your Career with Lifology We are a pioneering force in career management, harmoniously merging human expertise with cutting-edge AI to guide individuals toward meaningful lives. Your Role: Cultivate relationships with clients by introducing them to our innovative products and services using tailored scripts. Provide expert insights into our...
-
Customer Service Managers
7 days ago
Thiruvananthapuram, Kerala, India Ecorgy Solutions Full timeSeeking Dynamic Customer Service Managers to spearhead Our Healthcare Revolution Location : Trivandrum, Kerala (Onsite role) About Us: At Ecorgy Solutions, we're transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Customer Service Managers to drive...
-
Hiring Process Manager
20 hours ago
Thiruvananthapuram, Kerala, India Reflections Info Systems Full timeJob Description">As a Talent Acquisition Coordinator at Reflections Info Systems, you will be responsible for managing end-to-end interview coordination, sourcing and screening resumes, and collaborating with technical experts to identify top talent.">Responsibilities">">Manage end-to-end interview coordination, ensuring timely and efficient scheduling of...
-
Process mining Consultant
3 weeks ago
Thiruvananthapuram, Kerala, India Allianz Services Full timeKey Responsibilities:Process Mining & Analysis – Utilize Celonis or other process mining tools to evaluate, analyze, and optimize business processes.Task Mining Expertise – Apply task mining techniques to capture user interactions and identify automation opportunities.Data Analysis Integration & Transformation – Work with large datasets, extract...