Energetic Solar Industry Professional Wanted
6 days ago
We are seeking a highly motivated and experienced professional to join our team as a Technical Service Engineer. As a key member of our technical support team, you will be responsible for providing exceptional customer service, resolving complex technical issues, and collaborating with cross-functional teams to ensure seamless product delivery.
About UsSOFAR SOLAR is a leading provider of solar energy solutions, committed to helping individuals and organizations around the world reduce their carbon footprint and create a more sustainable future. Our cutting-edge products and innovative technologies have earned us a reputation as a trusted partner in the renewable energy industry.
Job DescriptionThis role offers an exciting opportunity to work on a wide range of projects, from inverter installation and maintenance training to remote and on-site troubleshooting. You will work closely with our sales and marketing teams to develop effective strategies for expanding our customer base and driving business growth.
Key Responsibilities:- Inverter installation instruction and maintenance training;
- Answering consulting phone calls and responding to customer emails;
- Remote or on-site inverter troubleshooting and replacement;
- Collecting and analyzing after-sales support data and reporting to leaders;
- Bachelor's degree or above in Electronics and Electrical Engineering or related field;
- A minimum of 5 years of experience in the solar industry, with a strong understanding of string inverters, hybrid inverters, and utility-based projects;
- Excellent communication skills, with fluency in English;
We offer a competitive salary package, including a base salary of $80,000 - $100,000 per annum, depending on experience, plus additional benefits such as health insurance, retirement plans, and paid time off. If you are passionate about making a difference in the renewable energy sector, we encourage you to apply for this exciting opportunity.
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